Jimmy John's

3.1
208 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5830 Hwy 6, Missouri City, TX
77459, United States

Hours

Reviews

3.1
208 reviews
5 stars
75
4 stars
19
3 stars
25
2 stars
20
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly during drive-thru and online orders.

Food Quality

While some customers enjoyed the sandwiches, there were complaints about incorrect orders, missing ingredients, and overall decline in food quality.

Cleanliness and Atmosphere

The store was noted for being clean by some customers, but others reported issues with the environment, such as lack of air conditioning.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others described rudeness and lack of attentiveness.
  • VV
    victoria
    Dec 28, 2025
    1.0
    Ordered a sandwich, wrap, and pickle. Got the pickle and sandwich, not the wrap. How do you forget a wrap but remember the pickle?
  • II
    Ive
    Nov 22, 2025
    5.0
    In & out!
  • NS
    Not Sure
    Sep 9, 2025
    5.0
    I was looking to go here tonight and I saw the low stars. The service quality of food and customer service here is great and the star ratings dose not make any sense to me so I had to leav a review. Great location!
  • QC
    Quianaclark Clark
    May 28, 2024
    1.0
    I spoke to someone at the store that offered me a job for a delivery driver . I was actually trying to make an order. He claimed to be the general manager there I did contact corporate office and have him reported. I just thought it was so rude of him and I’m trying to get a sandwich. This used to be a great place before I don’t know who took over. I ordered from them all the time now it seems. I can’t even get a sandwich from the store by delivery. I’ve called over a time or two before they didn’t even have cheese. Not sure what’s going on but that was terrible service . Rude Rude Rude Rude
  • DJ
    Dale Jeffery
    Feb 10, 2024
    4.0
    I always take drive-thru. Love their bread less option!