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Buffalo Wild Wings

3.5
(181 reviews)

Business Details

(346) 374-8174

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 20330 Fort Bend Parkway Suite 100, Missouri City, TX. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
20330 Fort Bend Parkway Suite 100, Missouri City, TX
77459, United States

Hours

Reviews

3.5
181 reviews
5 stars
97
4 stars
14
3 stars
6
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some experiencing indifference from staff and management.

Food Quality

Many reviews highlighted issues with food quality, including dry, overcooked wings and cold or stale items.

Positive Staff Experiences

Despite the negative feedback, several customers praised specific staff members for their excellent service and attentiveness.

Management Concerns

Several reviews mentioned unprofessional behavior from management, including poor handling of complaints and lack of customer care.

Atmosphere

The restaurant was noted for its clean and inviting atmosphere, although some customers experienced issues with seating and service.
  • KK
    Kayla
    4 days ago
    5.0
    Jojo was an absolute pleasure she checked on us and made us feel like family. They have a wonderful staff
  • RP
    Rochonda Praylor
    4 days ago
    5.0
    Jojo was very friendly and attentive checking on our service. Jaydah was a great server with a smiling face.
  • DW
    Daylann Walker
    Feb 24, 2026
    5.0
    Areyana was my bartender and I had a great experience! She was super friendly and very attentive. There were two floor mangers that both came over to ensure I was happy and means a lot to me. This is my new spot!
  • JR
    Josephine Robertson
    Feb 18, 2026
    5.0
    My order was messed up when I initially did my online purchase however I called in and spoke to Ms. JoJo and she fixed everything with no problem and had exceptional customer service when we spoke over the phone and in person was a better experience.
  • KS
    Karen Sanchez
    Feb 6, 2026
    1.0
    Going here tonight was one of the worst dining experiences I’ve had in a long time. When I first walked in with my daughter, we waited and waited for a server to seat us. No one came. I eventually had to call the location while sitting on the front bench just to get someone’s attention. When a server finally came over, she skipped right past me and seated the family behind us. I politely let her know I had already been waiting about six minutes, but she responded with a noticeably snippy attitude. After we were seated, we were assigned a waiter named Gwen. She took our order, and we waited more than 18 minutes just to receive appetizers. When they arrived, there were fruit flies around the food. Shortly after, Manager Nick stopped by and asked if everything was okay. I explained the situation and asked if I could place my entrée order with him instead. He was kind and immediately took the order. Unfortunately, after waiting another 30 minutes, my order of 10 wings never arrived. Gwen was nearby but was busy talking with another employee and never once checked on our table or offered a refill. At that point, I asked to cancel the order and requested to pay only for the appetizers. This was extremely disappointing, especially for a brand-new location. The lack of attentiveness, slow service, and overall experience were unacceptable. I truly hope management takes steps to improve staffing, training, and customer service moving forward.

Brand Certified Facts from Buffalo Wild Wings

Buffalo Wild Wings partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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