Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about stale or poorly prepared items.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Ice Cream
While many enjoyed the ice cream offerings, there were complaints about melted or watery products.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
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Paul Hernandez
4 days ago
3.0
They charge you , make younpullbto a parking space , keep you waiting for 20 mi n
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evelia viveros
Nov 17, 2025
4.0
I am not one to usually leave bad reviews but I thought this should be known. An employee named Bryana was rude with costumers and not only that but a mother. She was rude in tone and and rolled her eyes. Nobody wants to walk in for some delicious ice cream and meet with a rude teenager that can’t even fake a smile for a customer. You lost a Number One Customer.
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Marta Cortez
Nov 1, 2025
1.0
Poor quality of food and worst customer service
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M.A. D
Oct 28, 2025
1.0
Went to get 2 cones and my daughter said that she didn’t like it once I tasted it. The chocolate ice cream tasted so sour so we don’t know if it was already spoiled and they just sold it like that or what’s going on because the guy said that he went to go check it and they said that it was nothing wrong, but I still taste like it was so sour. And my daughter started feeling sick from her stomach, but she had already ate almost all of it, and she didn’t know until she almost finished it. I mean, she has autism and ADHD.
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Tiffany Becerra
Oct 19, 2025
1.0
Went to DQ for a banana split — TWO strawberries and ONE pineapple, not rocket science. The girl making it looked like she was fighting for her life back there. Moving slower than the ice cream melting in front of her, with an attitude like I personally ruined her day just by ordering. If smiling is that hard, maybe try a job that doesn’t involve people. I waited forever for something that should’ve taken 60 seconds. Never again.