Mixed reviews on food quality, with some customers praising burgers and ice cream, while others reported issues with freshness and taste.
Customer Service
Customer service experiences vary widely; some found staff friendly and attentive, while others reported rudeness and long wait times.
Cleanliness
Concerns about cleanliness were noted, with several customers mentioning dirty tables and messy drink areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Timeliness
Many customers experienced long wait times for their orders, impacting overall satisfaction.
EV
evelia viveros
Nov 17, 2025
4.0
I am not one to usually leave bad reviews but I thought this should be known. An employee named Bryana was rude with costumers and not only that but a mother. She was rude in tone and and rolled her eyes. Nobody wants to walk in for some delicious ice cream and meet with a rude teenager that can’t even fake a smile for a customer. You lost a Number One Customer.
MC
Marta Cortez
Nov 1, 2025
1.0
Poor quality of food and worst customer service
MD
M.A. D
Oct 28, 2025
1.0
Went to get 2 cones and my daughter said that she didn’t like it once I tasted it. The chocolate ice cream tasted so sour so we don’t know if it was already spoiled and they just sold it like that or what’s going on because the guy said that he went to go check it and they said that it was nothing wrong, but I still taste like it was so sour. And my daughter started feeling sick from her stomach, but she had already ate almost all of it, and she didn’t know until she almost finished it. I mean, she has autism and ADHD.
TB
Tiffany Becerra
Oct 19, 2025
1.0
Went to DQ for a banana split — TWO strawberries and ONE pineapple, not rocket science. The girl making it looked like she was fighting for her life back there. Moving slower than the ice cream melting in front of her, with an attitude like I personally ruined her day just by ordering. If smiling is that hard, maybe try a job that doesn’t involve people. I waited forever for something that should’ve taken 60 seconds. Never again.
GT
Gary “Phil Tex”
Oct 2, 2025
3.0
Got the 6 piece steak fingers meal dine in, left out napkins & fork
2 packs of ketchup, the gravy this time was watery no thickness, so took remaining part of my order to go and requested another gravy ,turns out they changed me 75 cents for the other gravy thought maybe it would be thicker but got home and it turned out it look more like milk