Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Staffing Issues
Many reviews highlighted a severe lack of staff, leading to overwhelmed employees and poor service.
Cleanliness Concerns
Numerous customers noted unsanitary conditions, including dirty tables and unclean food preparation practices.
Food Quality
While some customers praised specific menu items, others reported receiving cold or improperly prepared food.
Customer Service
Several reviews mentioned rude or indifferent staff, contributing to a negative overall experience.
NB
Norman Beichler
Oct 25, 2025
1.0
Couldn't even eat it
SP
Shelly Pettyjohn
Sep 29, 2025
5.0
Best banana split ever!!!
TB
Terry Beaudine
Jul 27, 2025
1.0
I didn’t think any fast-food place could move slower than Whataburger—until this Dairy Queen redefined the meaning of “drive-thru.”
It was Sunday afternoon, not peak hours, and yet we waited over 30 minutes in the drive-thru for two burgers and two ice creams. That’s not a complex order—it’s barely a snack run.
Inside, it looked like just two or three employees were running the entire store. The line of cars kept growing, and the service never sped up. Too many customers. Not nearly enough staff. And worse—no apology, no update, not even eye contact. Just silence, delay, and a staff that looked completely burned out. It genuinely felt like they didn’t want to be there, and honestly, neither did we.
I don’t know if it’s just a Sunday thing, a management issue, or a permanent state of disrepair—but either way, it wasn't a good experience and a hard pass for me in the future if I'm ever in the area again.
SJ
Sarscha Johansson
Jun 23, 2025
5.0
Happy to be able to get something vegan while the rest of the family enjoyed icecream on a hot day. Non-dairy dilly bar: vegan chocolate coated coconut based vanilla icecream, does not have a strong coconut taste! Very creamy.
HP
Hailey P
Jun 14, 2025
1.0
I never post a comment but this time I had to. We walked in and places our order and went to find a table and every single table was dirty. And when we walked in DQ the workers were just standing behind the counter talking while all these tables were dirty and desperately needing to be wiped off. I'm not happy at all
What are the operating hours of Dairy Queen in Mineral Wells, TX?
Dairy Queen is open daily from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in Mineral Wells?
Dairy Queen is located at 2601 East Hubbard Street, Mineral Wells, TX 76067, USA.
Does Dairy Queen in Mineral Wells offer drive-through service?
Yes, this Dairy Queen location has a drive-through service for customer convenience.
Is Dairy Queen in Mineral Wells wheelchair accessible?
Yes, the Dairy Queen at 2601 East Hubbard Street has a wheelchair accessible entrance.
Does this Dairy Queen have a children's menu and welcome children?
Yes, Dairy Queen welcomes children and offers a children's menu.
Can I order Dairy Queen Mineral Wells' food online for pickup or delivery?
Yes, you can place online orders for pickup or delivery through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14428/.
Does Dairy Queen in Mineral Wells serve coffee and dessert?
Yes, this Dairy Queen serves coffee as well as a variety of desserts.
What nearby attractions can I visit before or after dining at Dairy Queen?
You can visit Mineral Wells Fossil Park, a nearby park and attraction, before or after enjoying your meal at Dairy Queen.
Are there other dining options near Dairy Queen in Mineral Wells?
Yes, nearby dining options include Whataburger, Popeyes Louisiana Kitchen, Ichiban Asian Fusion, Jack in the Box, Old School Pizza Company, and Taqueria La Estrella.
What automotive services are available near Dairy Queen Mineral Wells?
Nearby automotive service providers include Advanced Total Kar Kare, Take 5 Oil Change, Kwik Kar, Randy's Service Center, Valvoline Express Care, Parts Plus, and AutoZone, which can be convenient if you need vehicle maintenance while visiting.