Dairy Queen

3.6
474 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
2601 East Hubbard Street, Mineral Wells, TX
76067, United States

Hours

Reviews

3.6
474 reviews
5 stars
196
4 stars
96
3 stars
60
2 stars
32
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Staffing Issues

Many reviews highlighted a severe lack of staff, leading to overwhelmed employees and poor service.

Cleanliness Concerns

Numerous customers noted unsanitary conditions, including dirty tables and unclean food preparation practices.

Food Quality

While some customers praised specific menu items, others reported receiving cold or improperly prepared food.

Customer Service

Several reviews mentioned rude or indifferent staff, contributing to a negative overall experience.
  • NB
    Norman Beichler
    Oct 25, 2025
    1.0
    Couldn't even eat it
  • SP
    Shelly Pettyjohn
    Sep 29, 2025
    5.0
    Best banana split ever!!!
  • TB
    Terry Beaudine
    Jul 27, 2025
    1.0
    I didn’t think any fast-food place could move slower than Whataburger—until this Dairy Queen redefined the meaning of “drive-thru.” It was Sunday afternoon, not peak hours, and yet we waited over 30 minutes in the drive-thru for two burgers and two ice creams. That’s not a complex order—it’s barely a snack run. Inside, it looked like just two or three employees were running the entire store. The line of cars kept growing, and the service never sped up. Too many customers. Not nearly enough staff. And worse—no apology, no update, not even eye contact. Just silence, delay, and a staff that looked completely burned out. It genuinely felt like they didn’t want to be there, and honestly, neither did we. I don’t know if it’s just a Sunday thing, a management issue, or a permanent state of disrepair—but either way, it wasn't a good experience and a hard pass for me in the future if I'm ever in the area again.
  • SJ
    Sarscha Johansson
    Jun 23, 2025
    5.0
    Happy to be able to get something vegan while the rest of the family enjoyed icecream on a hot day. Non-dairy dilly bar: vegan chocolate coated coconut based vanilla icecream, does not have a strong coconut taste! Very creamy.
  • HP
    Hailey P
    Jun 14, 2025
    1.0
    I never post a comment but this time I had to. We walked in and places our order and went to find a table and every single table was dirty. And when we walked in DQ the workers were just standing behind the counter talking while all these tables were dirty and desperately needing to be wiped off. I'm not happy at all

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Mineral Wells, TX?

Dairy Queen is open daily from 11:00 AM to 10:00 PM.

Where is Dairy Queen located in Mineral Wells?

Dairy Queen is located at 2601 East Hubbard Street, Mineral Wells, TX 76067, USA.