McDonald's

3.4
1717 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1202 N Pacific, Mineola, TX
75773, United States

Hours

Reviews

3.4
1,717 reviews
5 stars
571
4 stars
370
3 stars
332
2 stars
148
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of food, causing frustration among customers.

Service Speed

Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported during busy hours.

Food Quality

The quality of food received mixed reviews, with some customers praising hot and fresh meals while others reported stale or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
  • DD
    Desirae “DD” Dodson
    1 day ago
    1.0
    This is a no star review!! This place is ran by a bunch of young kids, who do not seem to know what they are doing.. ask for a Dr Pepper, and get a coke. Ask for extra onions but instead got extra pickles, the little girl running window is rude as they come!!! And not only that.. 17 minutes just to go through the drive thru..
  • MD
    Max Davis
    Nov 14, 2025
    4.0
    Longer wait than usual seems like I need more employees
  • CF
    Cesar Flores
    Nov 9, 2025
    1.0
    Food was straight garbage, fries were cold, burger was cold, and nuggets were hard as a rock recommend going over to Lindale instead. Also lady taking the order was very rude.
  • ER
    Elizabeth Rodriguez
    Oct 21, 2025
    5.0
    Monse has a very bright smile that makes me want to go and eat there everyday! She makes my day every time I go there and eat!
  • KK
    K Kyle
    Oct 21, 2025
    2.0
    I keep going here expecting for it to get better, but the employees are rude everytime.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Mineola, TX?

McDonald's in Mineola, TX, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

When does the drive-thru at McDonald's Mineola operate?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.