Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,734 reviews
5 stars
575
4 stars
376
3 stars
334
2 stars
150
1 star
299
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with several customers noting unprofessional behavior from certain employees.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty counters and trash.
Food Quality
There were complaints about food quality, including cold and poorly prepared items, though some customers also praised the food when it was fresh.
- LHLarry Hodges4 days ago2.0This place has gone down hill. Dirty tables and floors, order was wrong, drinks out of service
- KGKim GreenDec 14, 20254.0It takes too long for fast food. My goodness. Plus they couldn't find my food. They had to make it. How more people please. We waited 15 minutes for our food. That's when I went to ask where it was.
- MTMollie TeelDec 8, 20254.0Update: It took a little while to reach someone. I got a call from the Mineola manager. She got me the refund for the grinch meal, and she was able to view the footage from that night regarding staff. She assured ke they were getting some more support for the poor manager that was working that night, and addressing the issues with the staff that were creating such havoc for her. There was soda all over the counters and drink station, along with trash on the counters and floors. We ordered ahead on the app, waited 30 mins in line, then another 15-20 mins in the lobby. There were two male staff members acting foolish in the back, ignoring their managers multiple attempts to correct their behavior. They were out of grinch boxes, and were supposed to refund me. She printed a receipt that supposedly showed the refund, but the meal was still there. I left with only 3 happy meals. Despite telling me the grinch big Mac meal was refunded, it showed I received it on the app. Still have not received a refund. Ive tried calling, no answer, and messaging on the app; also no response. Guess Im just out $12, but I will never go back, and I suggest you choose somewhere else also. Edit to add: Responding to Owner comment, I have already done that. No response
- SWscott wardDec 7, 20251.0My Mac rib took about 25 minutes to get. Also several employees are very rude. Especially the lady manager!!! She handed my food to me after I waited 25 minutes at the counter and never said one word just handed it to me and walked away. Another employee was walking around the corner and about ran into a lady customer walking. never said one word to her either. I would fire all these people if that's the way they treated customers.
- JRJayson ReidDec 6, 20251.0Without a doubt worst McDonald's I waited 40 min for 2 kids meals and a cheeseburger. Management needs to be evaluated.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Mineola, TX?
McDonald's in Mineola, TX, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
When does the drive-thru at McDonald's Mineola operate?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
What are the delivery hours for McDonald's Mineola?
Delivery service is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
Which payment methods are accepted at McDonald's in Mineola, TX?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's Mineola offer?
The restaurant offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's in Mineola online or via an app?
Yes, you can order through the McDonald's App available for both iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
Does McDonald's in Mineola offer curbside pickup?
Yes, curbside pickup is available at this location.
What popular nearby eateries can I visit after McDonald's Mineola?
Nearby eateries include Subway and Pizza Hut, offering more fast food options within walking distance.
Are there any convenient stores near McDonald's in Mineola for grabbing snacks or coffee?
Yes, 7-Eleven and Walgreens are nearby convenience stores where you can get snacks, coffee, and other essentials.
What nearby services can be useful for customers visiting McDonald's Mineola?
Customers can benefit from nearby services like Express Wash Laundry Mat for laundry, Take 5 Oil Change for quick auto maintenance, and Twisted Steel Gym for fitness activities.