McDonald's

Reviews

• JS

  J S

  5 days ago
  1.0
  The quality of food at this McDonald’s is horrible. The fries are ALWAYS saggy and cold. My order from today had saggy/cold fries and cold burnt nuggets. Total waste of money. This restaurant needs more training. People don’t want to waste their hard earned money on nasty food.
• LP

  Lori Pavelka

  Apr 2, 2026
  2.0
  Was good when it 1st opened but last few times I went food was ice cold as if it was a mistake that someone didn't order...1 time I actually said something I had to say through drive through to make fresh...not the best McDonald's I've ate at
• KD

  Kathleen Denison

  Apr 1, 2026
  2.0
  I ordered the Huntrix meal and wasn't given any of the sauces that go with that meal. If I wanted BBQ and ketchup, I would have ordered a regular chicken nugget meal.
• TE

  Tanna Evans

  Mar 13, 2026
  1.0
  Rude customers and obviously white privilege. Doing my job as a delivery driver and was cussed out by a person waiting in line. Because my order was ready and theirs was not and they had not even asked…White male privilege alive and well at this establishment. If you’re a person of color I’d stay far away from this place. The people are not open to people of color. The managers need to stop the racism in this establishment.
• CT

  Christian Torres

  Feb 6, 2026
  1.0
  Very disappointing and disrespectful experience at the Midlothian, TX McDonald’s this morning. I was in the drive-thru line with a mobile order already confirmed and checked in. Due to slow service, it went 2 minutes past 10:30am, and suddenly my order was refused. I was physically there, waiting in line, because of their delay. While waiting, Carmen and another Hispanic female employee in the kitchen began speaking Spanish and making fun of me, assuming I wouldn’t understand. I am Hispanic and fluent in Spanish, so I understood everything being said. When I spoke up, instead of de-escalating, they talked back and continued talking trash. Yes, I became upset and cursed briefly, because the situation was handled poorly and disrespectfully — and even after that, the employees continued mocking and talking trash instead of resolving the issue. Rather than fixing the situation or offering any solution, I was told “that’s why you shouldn’t be late”, even though I was outside waiting due to their slow service. I left with no food and no refund, and was told I now have to wait up to 7 days to get my money back through the app. That is unacceptable. If an order is confirmed and checked in, a customer should not walk away with nothing. I am requesting management review and action regarding Carmen and the other employee involved. This behavior is unprofessional, disrespectful, and should not be tolerated.