Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
678 reviews
5 stars
173
4 stars
81
3 stars
83
2 stars
59
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or disrespected.
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall quality.
Slow Service
Multiple reviews mentioned excessively long wait times in both the drive-thru and inside the restaurant, often with no clear reason for the delays.
Management Issues
Several customers called for better management and training, citing poor oversight and lack of accountability among staff.
Inconsistent Experience
While some customers had positive experiences, many others consistently reported negative experiences, indicating a lack of reliability at this location.
- MMMaryNov 15, 20251.0Not sure what’s going on with drive thru there was one person there.
- LCLEANN COOMERNov 8, 20254.0~2 Oreo Frosties... They were awesome! ~I had 10 piece nugget meal. Nuggets were barely luke warm @ best! Fries were good. They were warm but we had to wait about 10-15 minutes for them to "cook" some!
- LHLanae HumblesNov 5, 20251.0It is no surprise to open the reviews and see how poor they are after my experience today. I pulled up. Asked for 5 biggie bags and told him I didn’t need the drinks. He rang it all up separately and the total was $40. I told him it should be $25. He said he had to ring it up separately since I didn’t want the drinks. I kinda giggled and said okay..well to save $15 I will go ahead and order the 5 drinks. Immediately a lady came on the speaker and asked how she could help. I told her I will change my order to add 5 drinks since it is $15 more to order them without drinks. She started getting an attitude which I calmly interrupted and said when you are done I will complete my order with you because I’m not finished. She then told me to pull around the front. I said I was not done ordering and she screamed at me and said “you said your order was complete!!” Clearly she didn’t want to listen to me or speak to me respectfully so I just quietly drove away and went across to Chick-Fil-A where the food and service is undeniably better! Everyone can have a bad day but none of that was necessary or even provoked!! My family will never ever go there again!
- MMMichelle MendozaNov 1, 20252.0Chili wasn't cooked properly. Some of the beans were completely uncooked. Cheese didn't even melt
- LLLouOct 2, 20251.0When I ask a questions about $8 meal and cashier don't know what I'm talking about but tells me to go read the sign from outside windows, then as I walk away says rude things to my back is unacceptable. I went outside to verify the meal combo and when she saw me I saw fear in her eyes because she knew I heard her vulgar remarks. I still ordered the meal and when I was trying to fill my cup with a beverage the dispenser was empty of majority of choices including sweet tea. I went back to the counter to inform employees of the problem only to find all of them on their phones. I asked if they would fill my cup with desired beverage I could not get their attention. I don't know what type of management was there but they should all be written up for being on the phone and poor customer service. This Wendy's is really bad! Do not waste your time or money.
Frequently Asked Questions About Wendy's
Is 2071 Fm 663 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Midlothian, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Midlothian, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 775-5227.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2071 Fm 663 Wendy’s serve breakfast?
Yes, this Wendy’s location in Midlothian, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2071 Fm 663, Midlothian, TX?
The drive-thru is open daily from 9:00 AM to 12:30 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is the Wendy's at 2071 Fm 663 currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast, and what meals are available?
Yes, they serve breakfast along with lunch and dinner. Breakfast options include combos and classic sandwiches available via the app or website.
Can I find nutrition and allergen information for menu items?
Yes, nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant.
Where can I find menu pricing for this Wendy's location?
Menu pricing can be viewed at order.wendys.com or via the mobile app after selecting this location.
What are some nearby dining options around this Wendy's in Midlothian?
Nearby dining options include Burger King, Chili's Grill & Bar, Starbucks, It's Just Wings, Chick-fil-A, Simple Simon's Pizza, MOD Pizza, and Tropical Smoothie Cafe, offering a variety of fast food, coffee, American cuisine, and healthier choices.
Where can I find nearby services like banks or fuel while visiting Wendy's?
You can visit nearby places such as Bank of America Mortgage and Financial Center, Bank of America ATM, Kroger Fuel Center, QuikTrip gas station, and Western Union money transfer services.
Are there nearby shopping and personal care options close to Wendy's?
Yes, nearby shopping and personal care options include Apricot Lane Boutique, M Nail Salon, Great Clips hair salon, America's Best Contacts & Eyeglasses, Discount Tire, KeyMe Locksmiths, Burkes Outlet, and Mattress Firm.