Wendy's

2.7
685 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2071 Fm 663, Midlothian, TX
76065, United States

Hours

Reviews

2.7
685 reviews
5 stars
173
4 stars
81
3 stars
85
2 stars
59
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and orders being taken incorrectly.

Food Quality

Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.

Management Issues

Frequent mentions of poor management practices, including lack of training for staff and inadequate response to customer complaints.

Customer Experience

Overall, customers expressed frustration with the service and food quality, leading to a negative perception of the location.
  • JB
    John Barclay
    6 days ago
    1.0
    I drove there for breakfast. I got there at 10:10 AM, but the doors were locked. Then I saw they didn't open till 10am. Fifteen minutes later after knocking on doors & windows & seeing employees ignore me intentionally, they finally let me in only to confirm what I already suspected...that they don't serve breakfast. By then it was too late to go anywhere else. I'm Pissed.
  • TM
    Thomas Moore
    Dec 25, 2025
    3.0
    Just a normal Wendys night!. Chicken nuggets are still the best around. Maybe more deals lol🤷🏾‍♂️😁🎁😇
  • KL
    Kristi Lee
    Dec 22, 2025
    1.0
    This is the worst Wendy's I've ever seen. The employees will look at you then ignore you standing at the counter. On several occasions a black girl with braids has just looked at me and didn't even acknowledge I was even standing at the counter. If you place a mobile order you have to wait to pickup even though you order 10 minutes before arrival. Worst wendys in texas!
  • KH
    Kaitlyn Howard
    Dec 7, 2025
    1.0
    I came around 10pm after work, and I was the only car in the drive thru. I had to wait to get my order taken for nearly 10 minutes. I got a small flurry and a large water. I got to the window and they gave me my flurry and water, but no straw or spoon? I tried asking the girl but she walked away from the window. I then asked again and she gave me a thumbs up and handed them to me. The entire interaction she didn’t say a single word to me? It was the most bizarre customer service I’ve ever seen. I’m not one to post reviews like this, it was just so awkward and strange I had to say something. I get the worker could’ve been tired, after all it was pretty late, but I was just getting off work too. However, not saying a single word like “how are you?” Or “have a good one” literally nothing. This was my first time going to this restaurant, so not a very good first impression on their part.
  • FF
    Foundniz
    Nov 24, 2025
    1.0
    The worst Wendy’s in DFW. You can be the only car in the drive-thru and still wait long. They don’t even open up for breakfast anymore.

Frequently Asked Questions About Wendy's

Is 2071 Fm 663 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2071 Fm 663, Midlothian, TX?

The drive-thru is open daily from 9:00 AM to 12:30 AM.