Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and orders being taken incorrectly.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Management Issues
Frequent mentions of poor management practices, including lack of training for staff and inadequate response to customer complaints.
Customer Experience
Overall, customers expressed frustration with the service and food quality, leading to a negative perception of the location.
JB
John Barclay
6 days ago
1.0
I drove there for breakfast. I got there at 10:10 AM, but the doors were locked. Then I saw they didn't open till 10am. Fifteen minutes later after knocking on doors & windows & seeing employees ignore me intentionally, they finally let me in only to confirm what I already suspected...that they don't serve breakfast. By then it was too late to go anywhere else. I'm Pissed.
TM
Thomas Moore
Dec 25, 2025
3.0
Just a normal Wendys night!. Chicken nuggets are still the best around. Maybe more deals lol🤷🏾♂️😁🎁😇
KL
Kristi Lee
Dec 22, 2025
1.0
This is the worst Wendy's I've ever seen. The employees will look at you then ignore you standing at the counter. On several occasions a black girl with braids has just looked at me and didn't even acknowledge I was even standing at the counter. If you place a mobile order you have to wait to pickup even though you order 10 minutes before arrival. Worst wendys in texas!
KH
Kaitlyn Howard
Dec 7, 2025
1.0
I came around 10pm after work, and I was the only car in the drive thru. I had to wait to get my order taken for nearly 10 minutes. I got a small flurry and a large water. I got to the window and they gave me my flurry and water, but no straw or spoon? I tried asking the girl but she walked away from the window. I then asked again and she gave me a thumbs up and handed them to me. The entire interaction she didn’t say a single word to me? It was the most bizarre customer service I’ve ever seen. I’m not one to post reviews like this, it was just so awkward and strange I had to say something. I get the worker could’ve been tired, after all it was pretty late, but I was just getting off work too. However, not saying a single word like “how are you?” Or “have a good one” literally nothing. This was my first time going to this restaurant, so not a very good first impression on their part.
FF
Foundniz
Nov 24, 2025
1.0
The worst Wendy’s in DFW. You can be the only car in the drive-thru and still wait long. They don’t even open up for breakfast anymore.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2071 Fm 663, Midlothian, TX?
The drive-thru is open daily from 9:00 AM to 12:30 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is the Wendy's at 2071 Fm 663 currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast, and what meals are available?
Yes, they serve breakfast along with lunch and dinner. Breakfast options include combos and classic sandwiches available via the app or website.
Can I find nutrition and allergen information for menu items?
Yes, nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant.
Where can I find menu pricing for this Wendy's location?
Menu pricing can be viewed at order.wendys.com or via the mobile app after selecting this location.
What are some nearby dining options around this Wendy's in Midlothian?
Nearby dining options include Burger King, Chili's Grill & Bar, Starbucks, It's Just Wings, Chick-fil-A, Simple Simon's Pizza, MOD Pizza, and Tropical Smoothie Cafe, offering a variety of fast food, coffee, American cuisine, and healthier choices.
Where can I find nearby services like banks or fuel while visiting Wendy's?
You can visit nearby places such as Bank of America Mortgage and Financial Center, Bank of America ATM, Kroger Fuel Center, QuikTrip gas station, and Western Union money transfer services.
Are there nearby shopping and personal care options close to Wendy's?
Yes, nearby shopping and personal care options include Apricot Lane Boutique, M Nail Salon, Great Clips hair salon, America's Best Contacts & Eyeglasses, Discount Tire, KeyMe Locksmiths, Burkes Outlet, and Mattress Firm.