Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Midlothian Subway® Restaurant at 910 E. Main St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Food Quality
Several customers reported issues with food quality, including incorrect orders, stale bread, and unsanitary conditions.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews noted a lack of teamwork and professionalism among staff.
Wait Times
Customers frequently complained about long wait times, especially during busy hours, often due to insufficient staffing.
Cleanliness
Mixed feedback on cleanliness; some praised the location while others reported unsanitary conditions.
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Jaime L
Sep 12, 2025
1.0
Absolutely terrible customer service and they gave my husband a honey mustard bug sandwich with just chicken onions barely any cheese and next to zero teriyaki. My sandwich is terrible
LM
Lupita Martinez
Aug 15, 2025
1.0
I went to subway today after school and while I was being attended I asked for Monterey cheese and the young female worker said she didn’t have the type of cheese I wanted so then I asked okay what type do you guys have? And she responded with “ the ones that are infront of your face.” She didn’t need to be rude about it and could’ve been nice but she wasn’t. I don’t know if she was having a bad day but that isn’t and shouldn’t be how you respond to your customers for asking a simple question, it was js overall ugly of her. Not to mention this isn’t the only thing that has occurred to me in the past year, other staff at subway have been mean if not meaner and very disrespectful. I have gotten my order switched and when the other person who had my sandwich said it wasn’t his sandwich he had but into my sandwich so had to redo my whole sandwich. Im just saying this because they seem like they don’t know what they are doing as a team and are rude for no reason at all.
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skylar cushman
Aug 11, 2025
5.0
Rook is the young gentleman that works there currently. He is not only a great worker but a great person! We will continue to return because of him! Give him a raise!! It is well deserved!!!
AC
Arturo Carrillo
Jun 2, 2025
2.0
Go to the subway inside Walmart, much better service and friendly faces.
DL
D Lazar
Jun 2, 2025
1.0
Had a recent order received burnt bread with piece of meat. The joke of an offer 5 dollars. Uber eats caved and comped the 40 dollar order…my ten year old could of made better sandwiches