Domino's Pizza

Reviews

• QL

  Quise Lede

  Apr 2, 2026
  5.0
  Breath of fresh air! I’m still in the parking lot could not wait to say this!! Door couldn’t even open before two people welcomed me 🤩 immediately asked for my pickup details and was right out! I often have bad experiences ordering for my mom at papa John’s 🤷🏽‍♀️ and have left feedback as such for specifically the midlo location. This is all people ask for. great work to your team! And my fave pizza anyway! ☺️
• MN

  Mai Nguyen

  Mar 22, 2026
  5.0
  Fast & always fresh
• LM

  lakshmi mounika

  Feb 27, 2026
  1.0
  I ordered pizza from here they just left it at the door,did not even knock!! We called them back to ask why is the pizza not delivered yet they said ohh we left it at the door!! The pizza is sitting outside the door just getting cold and that is how my choco lava cake looked all smushed into one!
• KW

  Katie Wagner

  Jan 27, 2026
  1.0
  I decided to get out in the snow storm to go get some pizza for the family. It says on google dominos is open until 11. I drive there, open sign is on, so I walk in the door and stand at the counter. After about 2 minutes the lady says can I help you and I said I want to order some wings and pizza. She said oh we are closed AS SHES MAKING A PIZZA. I said oh the door is open…. She responded she’s working on the last pick up order. It is 8:55pm. I feel like they were closing at 9. Either way I had already gotten out and she was clearly still making pizza. Very poor customer service.
• OB

  OG BOBBY BOOSHAY

  Oct 20, 2025
  1.0
  Dear Domino’s Team, I wanted to take a moment to share my recent experience with your store in hopes that it may help improve service and communication moving forward. I placed my order online at approximately 7:31 p.m. on 10/11/2025, as I normally do, and received an email confirmation stating my order would arrive within 20–35 minutes, which was perfectly reasonable. Around 8:13 p.m., I called the store and spoke with Jeffrey, who assured me that the Domino’s Tracker was NOT accurate and that my order should arrive within about five minutes. At that point, I had no issue at all. However, the reason I called initially was because the Tracker indicated that my order had already been delivered, even though it had not arrived. After waiting a bit longer, I called back at 8:31 p.m. (with a house full of hungry guests). I spoke with Jeffrey again to check on the status. He explained rather casually that the driver goes wherever the GPS directs them, which I understood, but I found it concerning that no one had reached out to clarify or confirm the delivery location, especially since my correct contact number was printed on the receipt attached to the pizza boxes. And also this was not the first time having an order delivered to my home. Our conversation lasted roughly 13 minutes. Jeffrey identified himself as the manager and mentioned that his manager was Cassandra and the store owner was Brian. Unfortunately, during our exchange, he did not ask how he might resolve the issue or what would make things right from my perspective. Instead, he simply said the order would be refunded. Then, at 2:25 a.m. Friday morning 10/11/2025, I received a lengthy voicemail informing me that the case I had opened was closed, without anyone speaking with me in detail about what actually occurred. As someone who values professionalism and courtesy in business, I found it surprising to receive a customer service call outside of normal business hours. If you could hear the tone from the person who left the message, it was like he was making it seem, as if though I the customer had made an error, by not providing enough details. Then lied and said I had already talked with the General Manager, which I had NOT! While I’ve been a loyal customer and have always appreciated Domino’s efficiency in the past, this experience left me quite disappointed. I’ll be reaching out to corporate directly and will take my business elsewhere. You be sure to becareful using this location, I would NOT recommend them to anyone! Thank you for taking the time to review my concerns. I hope this feedback is received in the constructive spirit it’s intended, to help ensure future customers have a more positive experience.

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