Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Food Quality
Many customers reported receiving cold, undercooked, or incorrect food orders, with some expressing disappointment in the freshness and preparation of their meals.
Management Issues
Several reviews pointed to a lack of effective management, with employees appearing unmotivated and unprofessional, leading to a chaotic dining experience.
Inconsistency
Customers noted significant inconsistencies in food quality and service, with some praising specific visits while others had extremely negative experiences.
KW
Ken Wood
Dec 8, 2025
5.0
đmayne they need shut this place down ,if I was the manager there whole crew would be fired
RR
Razor R
Dec 8, 2025
1.0
So how do I give negative stars very poor service and food, if you want Wendy's this is not the one in midland you want to go to!
Long story short try ordering chicken wraps and getting them with no chicken in them just lettuce........
JL
Jennifer Levan
Nov 11, 2025
4.0
My tenders where great because they cooked them fresh
CM
Citlaly Montelongo
Oct 29, 2025
1.0
Fui a comprar hamburguesas pues el pan frio y las papas igual de frĂas.
JB
Joseph Burnel
Oct 26, 2025
3.0
How long were these patties cook before they thought hey make one more fresh Patty and throw those two patties on with it and just get the order out, that's good enough, paired with cold nuggets and fries 3:20pm 10/26
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 2000 Rankin Hwy?
The drive-thru is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does the Wendy's at 2000 Rankin Hwy offer breakfast?
Yes, this Wendy's location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food via the Wendy's app or through their website at order.wendys.com, where you can select the Midland, TX location to see the menu and place your order.
Is Wendy's at 2000 Rankin Hwy open for dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (432) 219-3488, reach Wendy's Customer Care through their contact page or live chat, or fill out their Customer Satisfaction Survey online.
What payment options are accepted at Wendy's on 2000 Rankin Hwy?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's located and what is the attire recommended?
Wendy's is located at 2000 Rankin Hwy, Midland, TX 79701, and the recommended attire is casual.
Are there any nearby restaurants to Wendy's where I could also dine?
Nearby restaurants include Whataburger, Rosa's Cafe, Chick-fil-A, Hibachi Express, Papa Johns Pizza, Little Caesars Pizza, Cicis Pizza, and El rey del taco. You might enjoy trying these after visiting Wendy's.
Is there a nearby gas station or car service close to Wendy's on 2000 Rankin Hwy?
Yes, Take 5 Oil Change and Apex Express Car Wash are nearby, which could be convenient if you need vehicle services during your visit.
Are there any beauty or spa services near Wendy's at 2000 Rankin Hwy?
Yes, nearby you can find Faiza Eyebrows Threading, The Louvre Nail Spa, Hollywood Hair & Nails, and KD Nails and Spa for beauty and spa services.
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