Wendy's

2.0
222 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5516 N Big Spring St., Midland, TX
79705, United States

Hours

Reviews

2.0
222 reviews
5 stars
36
4 stars
13
3 stars
14
2 stars
20
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of responsiveness.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall quality of meals.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, as well as being out of menu items, were noted.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, contributing to a negative dining experience.
  • AS
    Aaron Smith
    Dec 21, 2025
    1.0
    Folks here are pretty rude. Couldnt even get anyone to respond at the drive thru this morning. Wont be wasting my time here
  • JP
    Jacob Patton
    Nov 1, 2025
    1.0
    I wish I could go lower, there supposed to be open till 1am and it’s 11 and staff are in there on October 30th and they locked the doors and closed off the drive through
  • CM
    cloe martinez
    Oct 23, 2025
    1.0
    wish I could give this place zero stars 👎🏽 "grown" men working the late night shift got the ugliest attitudes and were so disrespectful to me and my family. Dude got something in one of our drinks so we asked to have it remade and he slammed the remade soda on the counter 🤦🏽‍♀️. wouldnt suggest showing up to this place with high hopes.
  • FO
    Frank O
    Oct 21, 2025
    1.0
    Terrible, waited 25 minutes for a basic meal. Don’t even bother stopping here on your way home. Just heat up that frozen pizza or something else.
  • JE
    Jonathan Ezell
    Oct 1, 2025
    1.0
    Yeah, gotta be one of the worst Wendy’s they gave me a Stale bun and they wouldn’t give me any sauces. I buy a meal from you And then you charge me for Condiments, Other Wendy’s will just give you a couple Sauces for free. I will never go back

Frequently Asked Questions About Wendy's

Is 5516 N Big Spring Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5516 N Big Spring St., Midland, TX?

The drive-through is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.