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Wendy's

2.0
(227 reviews)

Business Details

(432) 219-6172

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5516 N Big Spring St., Midland, TX
79705, United States

Hours

Reviews

2.0
227 reviews
5 stars
37
4 stars
13
3 stars
15
2 stars
20
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including stale, cold, or improperly prepared items.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and running out of menu items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling.

Inconsistent Experience

While some customers had positive experiences with quick service and good food, these were overshadowed by the majority of negative feedback.
  • ID
    Isabella Durgin
    Feb 22, 2026
    5.0
    The cashier was so pretty so nice! I had such a great experience in the drive through. Good hot fresh food. Fast service and best customer service. I wish I had gotten her name to shout her out! That girl definitely deserved a raise.
  • CP
    Chris Pierce
    Feb 21, 2026
    3.0
    Service was great food was ok and my frosty was really good. They ran out of drink carriers and ketchup but I heard that's been a problem at this location
  • AR
    alex rifa
    Feb 5, 2026
    1.0
    Might be petty but if I order a meal and get fried with my sandwich… why make me get back in line and charge me .50 for a bbq? lol asking for 50 cents and making it a process it honestly so petty that I’m gonna leave a review and not come back.
  • CS
    Chase Shorter
    Jan 31, 2026
    1.0
    Their app takes orders starting at 8 am. The location opens at 8 am. I pulled through the drive thru after placing my order and was told they were sorry but they dont have anything ready. I asked about my money and the employee and manager judt shrugged their shoulders. I decided to wait for the food I payed for and have been in line for around 20 minutes now. Never again.
  • AB
    Angie Baldwin
    Jan 23, 2026
    1.0
    Went to get some food at 10:30 pm on a Thursday night and the dining area and the drive thur was closed when it clearly shows until 1:00

Frequently Asked Questions About Wendy's

Is 5516 N Big Spring Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5516 N Big Spring St., Midland, TX?

The drive-through is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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