Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.0
220 reviews
5 stars
35
4 stars
13
3 stars
14
2 stars
20
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported cold, stale, or improperly prepared food, with several mentioning issues like missing ingredients.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.
Operational Issues
Customers frequently mentioned that the restaurant was closed during posted hours or had limited menu items available.
Order Accuracy
A significant number of reviews indicated that orders were often incorrect, with missing items or wrong food being served.
- JPJacob PattonNov 1, 20251.0I wish I could go lower, there supposed to be open till 1am and it’s 11 and staff are in there on October 30th and they locked the doors and closed off the drive through
- CMcloe martinezOct 23, 20251.0wish I could give this place zero stars 👎🏽 "grown" men working the late night shift got the ugliest attitudes and were so disrespectful to me and my family. Dude got something in one of our drinks so we asked to have it remade and he slammed the remade soda on the counter 🤦🏽♀️. wouldnt suggest showing up to this place with high hopes.
- FOFrank OOct 21, 20251.0Terrible, waited 25 minutes for a basic meal. Don’t even bother stopping here on your way home. Just heat up that frozen pizza or something else.
- JEJonathan EzellOct 1, 20251.0Yeah, gotta be one of the worst Wendy’s they gave me a Stale bun and they wouldn’t give me any sauces. I buy a meal from you And then you charge me for Condiments, Other Wendy’s will just give you a couple Sauces for free. I will never go back
- ZRZachary ReshovskySep 15, 20251.0This place has a 2.1 star rating for a reason. they are the WORST! I am absolutely disappointed beyond all belief that they can't answer basic questions about shake cost. I look forward to writing a complaint against them to company headquarters. Keep driving to Dallas or San Antonio. I'm sure service there is much better
Frequently Asked Questions About Wendy's
Is 5516 N Big Spring Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Midland, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Midland, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (432) 219-6172.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5516 N Big Spring Wendy’s serve breakfast?
Yes, this Wendy’s location in Midland, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5516 N Big Spring St., Midland, TX?
The drive-through is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.
Does this Wendy’s location offer breakfast, lunch, and dinner?
Yes, Wendy's at 5516 N Big Spring St. serves breakfast, lunch, and dinner.
Is the Wendy’s at 5516 N Big Spring St. currently open?
Yes! This Wendy’s location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I order food online from Wendy's at 5516 N Big Spring St.?
You can order online using the Wendy's app or by visiting https://order.wendys.com, selecting this location.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters.
Is delivery available at Wendy's in Midland, TX?
Delivery availability varies by location. Check the Wendy's app or https://order.wendys.com with your address to confirm delivery near you.
What nearby places can I visit before or after my meal at Wendy’s on N Big Spring St.?
Nearby you can visit Pavilion Park for outdoor recreation, Midland Filipino Bakery & Cafe for a sweet treat, or La Cheve-ceria for Mexican cuisine.
Are there facilities nearby in case of car issues when visiting Wendy's?
Yes, AutoZone Auto Parts and Kent Kwik gas station are nearby for automotive needs or propane exchange.
Where can I find healthcare services near Wendy's at 5516 N Big Spring St.?
WesTex Urgent Care is located nearby for urgent medical care.