Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely poor customer service, including rudeness, unhelpfulness, and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with specific complaints about the bathrooms and overall hygiene.
Food Quality
Feedback on food quality was mixed; while some enjoyed certain items, many complained about cold food, incorrect preparation, and unsatisfactory presentation.
Staff Attitude
Customers frequently noted unprofessional behavior from staff, including lack of engagement and negative attitudes.
TB
Tyler Burns
Nov 9, 2025
3.0
Pretty standard Wendy’s experience — food is usually hot and fresh, and orders are accurate most of the time. Service can be hit or miss depending on the shift, but it’s a convenient spot for a quick meal. Drive-thru lines move at a decent pace, and the location is clean overall. Solid for fast food, just not exceptional.
JV
Jose Velasquez
Oct 7, 2025
1.0
They Can't see the difference between chicken and beef and can't give proper customer service and ask for no ice gave me ice ask for bacon not a single trace of bacon
WV
Will Vanwinkle
Oct 7, 2025
1.0
One other person left as the person in front of them was waiting too long to order, they kept cutting me off asking the same question 5 times, acting like their machine is broken at the drive through. These people hung up on me 3 times when I asked to speak the manager all 3 times. This is not how you run a business and corporate will close this location down due to low sales
CS
C S
Oct 4, 2025
1.0
Walked in the place the shift manager looked at me didn't even bother to say anything just walked around. I waited a few minutes and walked out. Unprofessional and rude definitely won't be back.
DL
Derek Lemler
Sep 10, 2025
1.0
I don't know how but they manage to mess up every single order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Midland, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Midland, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (432) 219-3453.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Midland Wendy’s serve breakfast?
Yes, this Wendy’s location in Midland, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Midland, TX?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Midland, TX Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Are delivery options available at this Wendy's?
Yes, delivery is available where offered. You can check delivery availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Midland?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Midland for feedback or inquiries?
You can contact the Customer Care team through live chat or by phone at 888-624-8140. For direct contact with the location, call (432) 219-3453. Feedback can also be provided via their online Customer Satisfaction Survey.
What nearby fast food restaurants are close to Wendy's Midland?
Nearby fast food options include another Wendy's, Papa Johns Pizza, Chick-fil-A Midland Drive, Chick-fil-A, Subway, Panda Express, and Menchie's Frozen Yogurt. These can be convenient for group visits or alternative dining choices in the area.
What retail stores are near Wendy's in Midland?
Near Wendy's, you'll find Walmart Supercenter, Payless ShoeSource, and Walmart Midland - N Midland Dr, offering a variety of shopping opportunities before or after your meal.
Are there any health and beauty services near this Wendy's location?
Yes, you can find Great Clips (hair salon), Regal Nails Salon and Spa (nail salon and spa), and SmartStyle (hair salon and barber) nearby for beauty and grooming needs.
Does Wendy's Midland offer dine-in and takeout services?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services to accommodate different customer preferences.
Where can I find Wendy's menu and order online for the Midland location?
You can view the full menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com, selecting the Midland location for accurate pricing and options.