United Supermarkets at 3317 N Midland Dr is a grocery store that provides guests with trusted quality, competitive prices and genuine hospitality. At United Supermarkets, ultimate service is delivered to every store guest on every single trip and always with a smile. From bakery and deli to meat, produce and everything in between, at United Supermarkets you’ll find everything you need to take care of your family – all in one place and at a great price.
Stores can be found in 30 communities throughout Texas. United Supermarkets is a Texas-based grocery chain that operates 98 stores in Texas and New Mexico under five unique brands: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express. The United Family is a wholly-owned subsidiary of the Albertsons Companies.
Mixed feedback on customer service; while some employees are praised for being friendly and helpful, others, particularly management, are reported as rude and unprofessional.
Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Quality
Concerns raised about the quality of produce and meat, with reports of expired items and poor freshness.
Pricing
Customers frequently mention high prices, particularly for meat, leading some to prefer competitors for better value.
Management Issues
Specific managers, particularly Susan and Rusty, received criticism for their treatment of employees and customers, impacting overall perception of the store.
JJ
Jose
Nov 10, 2025
1.0
I've shopped here for years and have never had a bad experience with any employees until this week, the morning deli girl was not only rude but ignored me all together after the fact. I will not be shopping here again and will be speaking with corporate over this matter.
MJ
Mattie Johnson
Nov 10, 2025
1.0
Spoke with the pharmacy to get three prescriptions transferred. As soon as the phone call was answered, the lady responded with a very condescending and honestly kind of rude attitude when asking for the reason of my call and my name. They said they had just now sent the fax over and when I said they new pharmacy had nothing another lady near her said “then they need to check their machine cause I just did it” with the same snarky attitude. The whole phone call felt like I was being an inconvenience. Won’t be filling anything else here, even though I didn’t mean to in the first place.
MP
Megan Price
Oct 3, 2025
5.0
I had a grocery pickup order where a few items were missing,packages torn open, and a couple of other things had spilled. Unfortunately, my first interactions in-weren’t great ,a few female employees came across as rude.(Hung up a few times)
This morning, however, I received a call from Manager Tim, and I can’t say enough good things about how he handled the situation. He was extremely apologetic, professional, and respectful. It’s refreshing to speak with someone who listens, takes responsibility, and genuinely wants to make it right.
Managers like Tim & the customer service rep are the reason I’ll continue to shop at United. It’s nice to know concerns don’t just get swept under the rug. Thank you for valuing your customers and showing that good service still matters.
JC
Jeannie Christman
Sep 12, 2025
5.0
Great location with plenty of parking. Very clean facility with plenty of options. My new "go to".
GH
Gabriel Hernandez
Aug 13, 2025
5.0
Me encanta este lugar todo muy ordenado los empleados muy amables muy buena calidad en los productos la verdad me encanta
Frequently Asked Questions About United Supermarkets
Where is United Supermarkets located?
United Supermarkets is located at 3317 N Midland Dr, Midland, TX 79707, USA.
What are the regular operating hours of United Supermarkets at Midland Dr & Wadley?
United Supermarkets is open daily from 6:00 AM to 11:00 PM.
Are there any special holiday hours for United Supermarkets?
United Supermarkets is open from 6:00 AM to 11:00 PM on most holidays, but is closed on November 27 and December 25, 2025. On December 24, 2025, it closes early at 7:00 PM.
What types of payment options does United Supermarkets accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does United Supermarkets offer any special services?
Yes, the store offers Ready Meals, Western Union, Lottery, Coinstar, Copier/Fax Services, and a Sushi Bar.
Is United Supermarkets wheelchair accessible and do they sell organic products?
Yes, United Supermarkets has wheelchair accessible entrances and sells organic products.
What are some popular nearby dining options for customers visiting United Supermarkets?
Nearby dining options include ZENSHI Handcrafted Sushi, Soup Man, Gourmet Peddler (a bakery and American restaurant), and Wingstop, a fast food chicken restaurant.
Where can customers access financial services near United Supermarkets?
Customers can use the Coinstar Kiosk Bitcoin ATM, LibertyX Bitcoin ATM, and Western Union money transfer services near the supermarket.
Are there any nearby automotive service centers around United Supermarkets?
Yes, customers can visit Take 5 Oil Change and Advance Kwik Lube for automotive repair and oil changes nearby.
How can customers contact United Supermarkets if they have questions?
Customers can call United Supermarkets at +1 432-689-8683 or email social@unitedtexas.com.