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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor service, including rudeness, lack of acknowledgment, and long wait times.
Product Quality
Inconsistent quality of food and smoothies, with several complaints about items being poorly made or not meeting expectations.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sticky tables and flies in the restaurant.
Staff Attitude
Several customers noted unprofessional behavior from staff, including complaints about their jobs being voiced in front of customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain smoothies.
TE
Taylor Ellis
3 days ago
5.0
I absolutely love everything about this place. I come here almost everyday during lunch and get their smoothie bowls. The people who work here are so sweet and kind! Please come here!!
MC
Ms Cat
Nov 8, 2025
1.0
Last night I bought a smoothie and a kids’ quesadilla, and I clearly asked for it without chicken.
However, they gave it with chicken, and after eating it I got really sick to my stomach for two days.
Very disappointed with the lack of care and poor food quality. I won’t be ordering from here again the food seems dirty and not properly prepared. 🤢👎
NM
Nisha M
Oct 27, 2025
1.0
Tropical Smoothie Café (Açaí Bowls)**
I really wanted to enjoy my visit, but my experience with the açaí bowl was disappointing. The bowl I received was completely frozen solid — not the fresh, smooth consistency you’d expect from an açaí blend. I went back inside to mention the issue, and while they did offer to replace it, the second bowl was just as frozen as the first.
What concerned me most wasn’t just the product, but the lack of genuine customer service. There was no acknowledgment, no apology, or explanation — just a quick hand-off and clear frustration from the staff. It also seemed like they were talking about me afterward, which made the situation feel uncomfortable and unprofessional.
After mentioning this to others, I learned that I’m not the only one who’s had a similar experience with frozen açaí bowls and poor service at this location. I really hope management takes this feedback seriously — it wouldn’t take much to make things right, whether that’s blending the bowls properly or showing a little more courtesy to customers who speak up.
ER
Elizabeth Romano
Oct 25, 2025
1.0
Don't pay for extra. Better to go inside and watch them make your food! Disappointing...
YH
Yaki Hernandez
Oct 14, 2025
5.0
Love Tropical Smoothie! Their wraps and bowls are always fresh, flavorful, and filling. Perfect spot for a quick, healthy meal that still tastes amazing
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM.
What types of food and drinks does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers fresh, made-to-order smoothies, wraps, flatbreads, bowls, desserts, and specialty beverages with options for vegan, gluten free, and healthy meals.
Can I order ahead for pickup or delivery from Tropical Smoothie Cafe?
Yes, you can order ahead via their app or online for in-cafe pick up, curbside pickup, or delivery, including same-day delivery at participating locations.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there a drive-through option at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a drive-through service with hours generally from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 9:00 PM on weekends.
What are the dine-in and takeout hours for Tropical Smoothie Cafe?
Dine-in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturdays 8:00 AM to 9:00 PM, and Sundays 10:00 AM to 8:00 PM. Takeout hours are generally 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 9:00 PM on weekends.
What nearby restaurants can I visit before or after stopping at Tropical Smoothie Cafe?
Nearby dining options include Jimmy's Egg for breakfast and sandwiches, Chick-fil-A West Midland FSR for fast food chicken, and True Texas BBQ for southern-style barbecue cuisine.
Are there any health or medical facilities near Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe is near several medical facilities such as Complete Care Midland, Healthsouth, Encompass Health Rehabilitation Hospital of Midland Odessa, and multiple doctors including Dr. Mickey Thomas and Dr. Varsha Gillala.
What nearby services can enhance my visit to Tropical Smoothie Cafe?
You can visit H-E-B Fuel for gas, Western Union for money transfer services, or enjoy beauty treatments at Sky Nail Lounge nearby. Also, The Village at Manor Park offers retirement living and healthcare services close by.