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McDonald's

3.4
(1222 reviews)

Business Details

4015 FM 1788, Midland, TX
79706, United States
(432) 563-1876
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4015 FM 1788, Midland, TX
79706, United States

Hours

Reviews

3.4
1,222 reviews
5 stars
463
4 stars
201
3 stars
204
2 stars
89
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many expressing frustration over being forced to use self-service kiosks instead of receiving assistance from employees.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, leading to dissatisfaction among customers.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared items and a decline in overall food quality.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting clean bathrooms while others reported dirty tables and poor overall hygiene.

Long Wait Times

Several customers experienced long wait times for their orders, contributing to a negative dining experience.
  • DP
    Dtown Plays
    2 days ago
    1.0
    I caught a worker drinking out of a customer's cup through the drive-thru disgusting
  • RP
    Rich Perez
    Feb 23, 2026
    5.0
    They forgot the double cheeseburger but when we went back through the drive through, they got us our missing burger and a 10 piece nuggets! Heck yeah!
  • BG
    branden graham
    Jan 30, 2026
    4.0
    Service was great and food was delicious.
  • OE
    Owen Eastridge
    Jan 24, 2026
    1.0
    Went to the drive-through as they were serving about eight people and when I get there, they tell me they’re closed as they’re still actively serving people when I had already paid for the food and they still denied me
  • BB
    Blessed
    Jan 20, 2026
    1.0
    Tuesday January 20, 2026 @5:45... Very disrespectful to customers. They ignore working the register and customers wanting assistance on the a.m. shift watching customers walk away instead of taking their order, and when you do get their attention the manager and team rather point as if offended at the order system in the front of the register in a disrespectful way. This store lose tons of sales this away I'm sure. I've experienced when the team is trash the food is to not to be trusted so I took my money elsewhere. I'll make sure I will avoid this McDonald's with all costs.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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