Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful, often forcing customers to use kiosks instead of taking orders directly.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers praised the freshness and temperature of the food, others complained about the quality, including undercooked items and unsatisfactory portion sizes.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting clean bathrooms and dining areas, while others reported dirty tables and overall unkempt conditions.
Pricing
Several customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received.
AF
Allysah french
5 days ago
1.0
I recently came here for breakfast and the lady in drive-thru messed up my order. I proceeded to tell her at the window, in which she told me it was done. She repeated it's already done several times as if she would not fix my food. The worker continually gave me attitude even though I paid for my food despite her not fixing it and slammed the window in my face while I was talking to her. I will not be going here again 0/10 recommend when it comes to service.
JS
Juanito Sauceda
Nov 11, 2025
1.0
Whatever happened to 24hr drive thru??? This place gets keep getting worse and worse!!!!
TG
Terry George
Nov 9, 2025
3.0
It's McDonalds. Bland food, slightly better price than gas station food. It is not very fast and could be better. Staff was good.
HB
Houssem eddine Bouhadjar
Nov 5, 2025
1.0
I notice that in every Mc location when they are busy , always something missing in your order.
I’m not talking about food but about ingredients.
so basically they make the job easier for them, and for us we paying extra money for nothing
ZM
Zachariah McElrath
Oct 14, 2025
2.0
I wanted to get something to eat, specifically some french fries. I had a limited time frame because I traveling by Greyhound. I stood there waiting and not a single employee said anything to me, even after trying to politely get someone's attention. So i didn't get served and had to return to my bus with no food.
So, I got poor service, and the employee's didn't seem to care that I that I was trying to order or that I was even there, even after trying to get their attention.
It was a pretty poor way to treat a customer. especially in a location that's known for passenger buses and long haul truckers.
If i ever pass that way, i will make sure to bypass the McDonalds
What are the hours of operation for this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Can I use the drive-through at this McDonald's and what are its hours?
Yes, the drive-through is open 24 hours every day.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and rewards programs?
Yes, you can order via the McDonald's app and participate in MyMcDonald's Rewards for points toward free food.
Where is this McDonald's located?
It is located at 4015 FM 1788, Midland, TX 79706, USA.
What types of food and services does this McDonald's provide?
This location serves a variety of menu options including breakfast, burgers, sandwiches, coffee, and ice cream, and offers services like drive-thru, mobile ordering, McDelivery, WiFi, and gift cards.
Which nearby gas stations can I visit when coming to McDonald's at 4015 FM 1788?
Nearby gas stations include Pilot Travel Center, Chevron, Shell, Texaco Midland, and Stripes, which can be convenient fuel stops before or after your meal.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Laredo Taco Company and Steak 'n Shake for a variety of meal choices around 4015 FM 1788.
What nearby convenience stores are close to this McDonald's?
Pilot Flying J, Pilot Travel Centers, Stripes, and Main Street Market are some nearby convenience stores you can visit along with McDonald's.