Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,207 reviews
5 stars
455
4 stars
200
3 stars
202
2 stars
89
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness from staff and a lack of assistance at the counter.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Kiosk Usage
Customers expressed frustration over being forced to use self-service kiosks, with complaints about the lack of traditional ordering options.
Food Quality
While some reviews praised the food as hot and fresh, many others criticized the quality, noting cold items and poor presentation.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting clean bathrooms while others reported dirty tables.
- JMJason McClintonDec 22, 20251.0I'd be very careful if ordering late or using Uber late,I've checked times on which menu they're making,more than once they refused to even start my order,they wait till they can use we're only making breakfast,I put in my last order at around 3:30 am,literally waited till 5 before they said anything to my driver. It's the only place near by my house but they've messed up my order more time than I can count,last few times I actually talked to someone I was met with nothing but rudeness,I highly believe corporate should revamp the employees at this location because clearly this isn't the job for you.
- WSWALTER SPANACHDec 14, 20253.0Typical McDonald's food but you must use self service kiosk. Nobody knew how to use the cash register.
- SSSebastian SanchezDec 8, 20251.0I ordered 2 plain spicy mcchickens both were cold and smothered in mayo when I specifically asked for none fries were cold and soggy every other McDonald's in the area is sooo much better then this one just really how hard is it to read simple instructions and follow them
- KHKenneth HubbardDec 6, 20251.0I walked into this pilot truckstop McDonald's and I hate using the kiosk junk. A woman was standing behind the registers and when I began to order she said "sir we don't take orders up here, you have to use the kiosk. As far as I'm concerned you can shove those things, and go back to actual customer service!!!!
- GSGold StarDec 4, 20251.0The service sucks I’m definitely not going there or to any McDonald’s soon… they was rude, nobody wanted to help am was told to used to box to order but won’t assist smh an food took forever an was cold.. I ask the manager a she was rude aswell, couldn’t speak much English or she was acting like she couldn’t either way BIGGGGGG NOOO NOO… i wouldn’t even give them one star bad smh
Frequently Asked Questions About McDonald's
What are the hours of operation for this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Can I use the drive-through at this McDonald's and what are its hours?
Yes, the drive-through is open 24 hours every day.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and rewards programs?
Yes, you can order via the McDonald's app and participate in MyMcDonald's Rewards for points toward free food.
Where is this McDonald's located?
It is located at 4015 FM 1788, Midland, TX 79706, USA.
What types of food and services does this McDonald's provide?
This location serves a variety of menu options including breakfast, burgers, sandwiches, coffee, and ice cream, and offers services like drive-thru, mobile ordering, McDelivery, WiFi, and gift cards.
Which nearby gas stations can I visit when coming to McDonald's at 4015 FM 1788?
Nearby gas stations include Pilot Travel Center, Chevron, Shell, Texaco Midland, and Stripes, which can be convenient fuel stops before or after your meal.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Laredo Taco Company and Steak 'n Shake for a variety of meal choices around 4015 FM 1788.
What nearby convenience stores are close to this McDonald's?
Pilot Flying J, Pilot Travel Centers, Stripes, and Main Street Market are some nearby convenience stores you can visit along with McDonald's.