McDonald's

3.5
2380 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2307 Rankin Hwy, Midland, TX
79701, United States

Hours

Reviews

3.5
2,380 reviews
5 stars
899
4 stars
502
3 stars
387
2 stars
160
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold meals, incorrect items, and even food safety concerns.

Curbside Experience

Curbside service was often criticized for being slow and unreliable, with orders frequently forgotten or incorrect.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Mixed Reviews

While some customers praised the food and service, the overall sentiment leaned towards dissatisfaction, with many stating they would not return.
  • DT
    Devvy Thompson
    Nov 16, 2025
    4.0
    They can do better about wiping the tables but other than that it's good
  • EE
    Estefania
    Nov 16, 2025
    1.0
    I ordered an ice cream cone and the lady hit it against the window and still handed it to me. Also she didn't have gloves on while giving me my ice cream cone.
  • KR
    Kristy R
    Nov 6, 2025
    1.0
    The employees can’t do their job correctly. No matter how many times I go back. They always forget something in the order. Management should do better. Hire better people that can actually execute simple orders on a day to day basis. Don’t go here. You’ll constantly have issues with placing orders.
  • PL
    Pamela Ledbetter
    Oct 24, 2025
    1.0
    Told to pull forward for part of our order and they never came. Had to leave because we were running late for work. Drink was flat.
  • JM
    Jacob Montes
    Oct 18, 2025
    5.0
    Not good, my wife explained to me that her burger smelled like fesis. I was unable to turn around, as we were coming home from a long trip. Very displeasing.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 2307 Rankin Hwy, Midland, TX?

The McDonald's is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

What are the drive-thru hours for this McDonald's location?

Drive-thru service is available daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.