Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly in drive-thru and curbside services.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold fries, incorrect items, and overall dissatisfaction with the freshness of the food.
Cleanliness
Some customers noted that the location was clean, while others mentioned unsanitary practices, particularly regarding food handling.
Long Wait Times
Several reviews mentioned excessively long wait times for both drive-thru and dine-in orders, leading to frustration among customers.
RM
Roberta Miller
1 day ago
1.0
They gave our order to somebody else while we sit here waiting forever!! Will never come here again
SF
Soto Family
Feb 23, 2026
4.0
I believe this is one of the two McDonald’s that have playgrounds in the Midland Odessa area so we have to travel from Odessa to Midland from this McDonald’s so our kids can play when it’s very cold outside