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Jimmy John's

4.1
(344 reviews)
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Business Details

3201 N Midland Dr, Midland, TX
79707, United States
(432) 689-0468
https://locations.jimmyjohns.com/tx/midland/sandwiches-2508.html

About

Sandwich Restaurant

Location

Jimmy John's
3201 N Midland Dr, Midland, TX
79707, United States

Hours

Reviews

4.1
344 reviews
5 stars
205
4 stars
68
3 stars
21
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor handling of order issues.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh and tasty sandwiches, while others complained about incorrect orders and unsatisfactory food temperature.

Speed of Service

Many customers appreciated the quick service, but there were also complaints about slow service and long wait times, particularly for online orders.

Pricing

Several customers felt that the prices were high for the portion sizes and quality of food, leading to dissatisfaction regarding value for money.
  • HH
    hrd2gtNtx
    Feb 14, 2026
    1.0
    Got sandwich wrong, the one they did right had no flavor!
  • MS
    Michael Sanchez Sr
    Jan 25, 2026
    5.0
    There was a Snow day and yet JD and staff showed up to work! I was able to feed 30 people today because of them! Great job! The owner is a great Person teaching great Customer Service!!
  • MF
    M Fran
    Jan 16, 2026
    5.0
    I’ve never experienced such warm and genuine hospitality at a fast food restaurant before. The staff and manager were incredibly friendly, and their kindness truly touched me—I was almost moved to tears. God bless these wonderful individuals and God bless this amazing establishment! I’ll definitely be returning!
  • AB
    Andrea Barrera
    Dec 16, 2025
    5.0
    Fresh and tasty food with fast personal service. My nieces got a free cookie when they went back to the counter to buy one
  • MS
    Michelle Sutherland
    Dec 13, 2025
    5.0
    This was my first time visiting. Staff was amazing and the food was really good
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