Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Midland, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Many customers expressed frustration with the automated drive-thru ordering system, citing long wait times and incorrect orders.
Food Quality
Overall, customers enjoyed the food, noting it was hot, fresh, and tasty, though some mentioned issues with portion sizes and specific dishes.
Staff Performance
While many reviews praised the friendly and helpful staff, there were complaints about management behavior and service inconsistencies.
Cleanliness
The restaurant was generally reported as clean, with some customers appreciating the cleanliness of the dining area and restrooms.
DO
Debra Olivas
2 days ago
5.0
Had the best customer service from the happiest and kindest soul, Kamieyan.
PP
PATRICK
Jan 12, 2026
1.0
Went to the drive through and there was an AI taking my order and it was horrible, I kept having to repeat myself. I left becuase why am I talking to a robot who cant respond to me like a person!!!
KH
Kayla Hagle
Jan 11, 2026
5.0
Can’t thank Fazoli’s enough for donating breadsticks to our Basin Buccaneers PBYFL football banquet. Amazing community support and a big hit with the players and families! The employees were so kind and a joy to encounter! Can’t thank Fazoli’s enough for their kindness!
BM
Blade Van Meter
Jan 8, 2026
5.0
Awesome, but stop with the AI.
RJ
Rafael Hernandez Jr.
Nov 24, 2025
5.0
There was no service. Clean restroom. Food was hot. I had lasagna and a portion had hard noddles. Friendly atmosphere for family. Prices are a bit high. Tables were clean