Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared, or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Issues
Feedback indicated problems with management, including a lack of accountability and poor handling of customer complaints.
Inconsistent Experience
Customers experienced a mix of good and bad visits, with some praising the ice cream while others criticized the overall service and food.
TW
Terri Willingham
4 days ago
4.0
It was really good once they got our order right. They gave us 2 items that we didn't even order and charged us for it. Then, they put the amount back on our card and finally received our proper order.
PP
Patrick Potter
Jan 5, 2026
5.0
Burger was good, onions and pickles were fresh and dining room clean
AM
Ashley Marchant
Jan 3, 2026
1.0
If I could leave a negative , I would like a negative 20 . The workers had no customer service.They did not greet.The food was sitting there ready for at least eight minutes , and they just kept walking past it. very rude. I hope the general manager or proprietor or owner of Dairy Queen reads this review.Because that was ridiculous.
SS
Sword Slay
Dec 27, 2025
1.0
NO STAR WORST SERVICE EVER WILL NOT RECOMMED TO ANYONE GO TO ANOTHER BRANCH OF DQ WHO HAS MORE KIND CREW !!! SO DISAPPOINTED!!!!
LB
lianny baques
Dec 24, 2025
1.0
went there for a crispy chicken salad and they put less than 1 chicken strip in it. it was literally just lettuce
Dairy Queen is located at 3702 W Wall St, Midland, TX 79703, United States.
What are the opening hours of Dairy Queen in Midland?
Dairy Queen is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through service.
Can I order Dairy Queen products online for pickup?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14422/.
Is Dairy Queen in Midland wheelchair accessible?
Yes, this Dairy Queen location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Dairy Queen in Midland serve coffee and dessert?
Yes, they serve coffee and a variety of desserts.
Is Dairy Queen suitable for families with children?
Yes, Dairy Queen welcomes children and offers a children's menu as well as high chairs.
What popular dining spots are near Dairy Queen at 3702 W Wall St?
Nearby dining options include The Angry Armadillo Whisky Company, Your Place bar and dance club, Denny's restaurants, JumBurrito, and Reyna's Mexican Restaurant, offering diverse cuisines close by.
Where can I find nearby gas stations when visiting Dairy Queen in Midland?
Close to Dairy Queen, you have several gas stations including DK Gas Station, Kent Kwik, Chevron, Shell, and Exxon & Mobil Stations for your fueling needs.
Are there nearby accommodations if I want to stay near Dairy Queen in Midland?
Yes, nearby accommodations include the Metro Inn and Rodeway Inn Midland South, both offering convenient lodging options close to Dairy Queen.