Many reviews highlighted poor customer service, with instances of rudeness and unprofessional behavior from staff.
Food Quality
Customers reported inconsistent food quality, including undercooked items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions and unpleasant odors in the restaurant.
Wait Times
Long wait times were frequently noted, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly staff, indicating that there are positive experiences to be had.
BV
Brad Valentine
Feb 18, 2026
2.0
Go the new Royal New York Cheesecake blizzard or whatever and it was barely mixed, everything was right on the top. Overall, got my ice cream fast and the lady running the window was polite.
JJ
Johnny Jacobs
Feb 13, 2026
5.0
The person at the front counter with the braids was awsome!
LN
Lili Nana
Jan 26, 2026
1.0
The drive tru working kept asking me are you ready yet like can you wait you see I’m here trying to get evb order then I tell her one thing is that it anything else get better workers she was wearing red hoodie hair was black and a light orange piecing in her eyebrow and js overt rude and lazy
NR
Nidia Ramirez
Jan 2, 2026
5.0
The young adults that work here are always respectful and hardworking.
MJ
Maria Jones
Dec 7, 2025
1.0
Kitchen help was playing loud, and improper music, it had cuss words. I will not go there again.
Dairy Queen is located at 706 N Big Spring St, Midland, TX 79701, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen offer takeout and delivery services?
Yes, Dairy Queen offers both takeout and delivery options.
Is Dairy Queen wheelchair accessible and child-friendly?
Yes, Dairy Queen has a wheelchair accessible entrance, high chairs, and welcomes children with a children's menu.
Does Dairy Queen have a drive-thru and curbside pickup?
Yes, Dairy Queen features a drive-thru and also offers curbside pickup for customer convenience.
Can I pay using mobile NFC payments at Dairy Queen?
Yes, Dairy Queen accepts mobile NFC payments and does not require cash only transactions.
How can I order online from Dairy Queen?
You can place an online pickup order at Dairy Queen through their website: https://www.dairyqueen.com/en-us/order/pickup/n/14424/.
What nearby food options are available around Dairy Queen?
Nearby, you can find T & T Doughnuts for bakery treats, The Fuel Bar for smoothies and coffee, and Basin Burger House for breakfast and burgers.
Are there any nearby fitness or community centers close to Dairy Queen?
Yes, the Midland YMCA and Sword School Fitness gym are close by for fitness and community activities.
What nearby banks and financial services are close to Dairy Queen?
Nearby banks include Truist, FirstCapital Bank of Texas, and Prosperity Bank. Financial services such as Security Business Capital and Carol A Reinert PC are also nearby.
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