Feedback indicates a significant number of customers experienced rude or unprofessional service from staff, leading to dissatisfaction.
Food Quality
Several reviews highlighted issues with food quality, including incorrect orders, undercooked items, and poor preparation.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including unpleasant odors and dirty environments.
Wait Times
Customers frequently mentioned long wait times for service, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly staff, indicating that there are positive experiences to be had.
NR
Nidia Ramirez
Jan 2, 2026
5.0
The young adults that work here are always respectful and hardworking.
MJ
Maria Jones
Dec 7, 2025
1.0
Kitchen help was playing loud, and improper music, it had cuss words. I will not go there again.
MH
Marsha Handlon
Nov 13, 2025
5.0
😀
HJ
Harm Jansen
Oct 27, 2025
4.0
“Dairy Queen – de enige koningin die Els ooit in Texas ontmoette.” 👑🍦
Toen Els hoorde dat er hier een Queen was, dacht ze dat Máxima de koningin van Nederland, op staatsbezoek was.
Maar nee — het was softijs, geen staatshoofd.
Ze nam een grote chocolate-dipped cone, keek naar Harm en zei:
“Kijk, dit is pas koninklijk. En goedkoper dan in Paleis Soestdijk.”
Harm zat ondertussen aan een burger en lachte:
“Ja, maar Máxima heeft geen milkshake van drie dollar.”
Ze aten, lachten, en Els hield haar ijsje omhoog alsof ze een troonrede ging geven.
Voor het volk, door het volk,” zei ze.
“En met extra karamelsaus.
🇳🇱🍔
Johnny’s Vintage & Leathers – van Harderwijk tot Texas,
waar elke koningin haar softijs verdient.
KK
kaydence
Oct 4, 2025
3.0
Went for food and blizzards after a game and the girl that took our order was very rude. So rude that we almost decided to leave but we already put in our order. Ice cream was good…service was not!
Dairy Queen is located at 706 N Big Spring St, Midland, TX 79701, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen offer takeout and delivery services?
Yes, Dairy Queen offers both takeout and delivery options.
Is Dairy Queen wheelchair accessible and child-friendly?
Yes, Dairy Queen has a wheelchair accessible entrance, high chairs, and welcomes children with a children's menu.
Does Dairy Queen have a drive-thru and curbside pickup?
Yes, Dairy Queen features a drive-thru and also offers curbside pickup for customer convenience.
Can I pay using mobile NFC payments at Dairy Queen?
Yes, Dairy Queen accepts mobile NFC payments and does not require cash only transactions.
How can I order online from Dairy Queen?
You can place an online pickup order at Dairy Queen through their website: https://www.dairyqueen.com/en-us/order/pickup/n/14424/.
What nearby food options are available around Dairy Queen?
Nearby, you can find T & T Doughnuts for bakery treats, The Fuel Bar for smoothies and coffee, and Basin Burger House for breakfast and burgers.
Are there any nearby fitness or community centers close to Dairy Queen?
Yes, the Midland YMCA and Sword School Fitness gym are close by for fitness and community activities.
What nearby banks and financial services are close to Dairy Queen?
Nearby banks include Truist, FirstCapital Bank of Texas, and Prosperity Bank. Financial services such as Security Business Capital and Carol A Reinert PC are also nearby.