Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold, poorly prepared items and inconsistent quality.
Cleanliness Concerns
Several reviews highlighted cleanliness issues in the dining area, including dead flies and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and blizzards.
JL
Joel Lopez
Jan 27, 2026
1.0
We came to dq for some burger and blizzard and we went thru drive thru and said order when your ready took our order wrong and repeated in the window when we lowered our window it smelled like weed even the dollar bills that they gave us and then said to park in the front for our order all the employees where sitting in the dining no customers nobody their and waited for 1 hour, then a guy came inside no dq uniform and hug an employee and kiss and was in the back probably employee bf but worst customer service no thank you no nothing
WJ
Willie Jewel
Dec 20, 2025
1.0
It was just plain nasty did not get what I ordered never again
HH
Hayley
Nov 22, 2025
1.0
Called the location to ask if they had the peppermint bark blizzard. They said yes so I drove over. Two people working that didn’t look like they even knew what was going on. Guy walked over to counter, didn’t say a word. Then he walked away, talked with drive through girl, walked around some more then came over and just looked at me. I ordered the blizzard and paid. After five minutes came back over and said they did not have the peppermint bark and did I want another flavor. He said he would have to call his manager in order to give me my money back so I just ordered another kind. Then he walked to back, made the blizzard and just set it down near the drive through. After a few minutes of waiting I had to just call back to both of them and ask if that was my blizzard. And then they brought it over. This was Saturday night crew. Absolutely ridiculous.
SK
Spartan King
Oct 12, 2025
5.0
The burgers are good it adds to the variety of burger joints you can eat at which I think is a plus. They have chicken and steak finger baskets and they also have crispy tacos which is neat and they are all pretty good. The dining area is a good size and the customer service is good. Drive thru is quick as well. The ice cream is good but they only offer vanilla or dipped in chocolate I feel other flavors would be nice. You can’t beat the blizzard though that’s the must get every time. I recommend the Oreo blizzard. All in all great food plenty of dining space great people.
Dairy Queen is located at 802 S Big Spring St, Midland, TX 79701, United States.
What are the opening hours of Dairy Queen in Midland?
Dairy Queen is open daily from 10:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.
How can I place an order for pickup at Dairy Queen in Midland?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14421/.
Does Dairy Queen in Midland, TX have a mobile app for deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen in Midland offer?
Dairy Queen is a fast food restaurant and ice cream shop.
Where can I find more information about Dairy Queen Midland online?
More information is available on their website: https://www.dairyqueen.com/en-us/locations/tx/midland/802-s-big-spring-st/14421/.
What are some nearby eateries around Dairy Queen in Midland where I can visit?
Nearby restaurants include Papa Tacho's, Loncheria Rio Bravo, Candilejas Restaurant, Taqueria El Tamaulipeco, Dona Anita's Restaurant, Café Nitro, and Casa Madrid.
Are there nearby gas stations or convenience stores close to Dairy Queen Midland?
Yes, nearby options include Valero, Conoco/Ace Cash Express, CEFCO Convenience Stores, and Alon gas stations with convenience stores available.
If I need automotive services near Dairy Queen Midland, where can I go?
Nearby automotive service providers include RM Auto Service, West Mufflers & Brakes, Elite Autosports, and West Texas Windshields.
How can visiting nearby places like Western Union or ACE Cash Express help customers at Dairy Queen?
Customers can conveniently handle financial services such as money transfers at Western Union or cash loans at ACE Cash Express located near Dairy Queen, making it easy to combine errands with a meal or treat.
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