Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about cold or poorly made items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Staffing Problems
Many customers noted that the location is often understaffed, leading to slow service and mistakes in orders.
WJ
Willie Jewel
Dec 20, 2025
1.0
It was just plain nasty did not get what I ordered never again
HH
Hayley
Nov 22, 2025
1.0
Called the location to ask if they had the peppermint bark blizzard. They said yes so I drove over. Two people working that didn’t look like they even knew what was going on. Guy walked over to counter, didn’t say a word. Then he walked away, talked with drive through girl, walked around some more then came over and just looked at me. I ordered the blizzard and paid. After five minutes came back over and said they did not have the peppermint bark and did I want another flavor. He said he would have to call his manager in order to give me my money back so I just ordered another kind. Then he walked to back, made the blizzard and just set it down near the drive through. After a few minutes of waiting I had to just call back to both of them and ask if that was my blizzard. And then they brought it over. This was Saturday night crew. Absolutely ridiculous.
SK
Spartan King
Oct 12, 2025
5.0
The burgers are good it adds to the variety of burger joints you can eat at which I think is a plus. They have chicken and steak finger baskets and they also have crispy tacos which is neat and they are all pretty good. The dining area is a good size and the customer service is good. Drive thru is quick as well. The ice cream is good but they only offer vanilla or dipped in chocolate I feel other flavors would be nice. You can’t beat the blizzard though that’s the must get every time. I recommend the Oreo blizzard. All in all great food plenty of dining space great people.
GL
Ginger L
Sep 30, 2025
4.0
Came here for ice cream. Can't really ruin that.
JC
Jesus Ceballos
Sep 27, 2025
1.0
Everybody ignore us and like 3 workers pass and neither of then help us.
Dairy Queen is located at 802 S Big Spring St, Midland, TX 79701, United States.
What are the opening hours of Dairy Queen in Midland?
Dairy Queen is open daily from 10:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.
How can I place an order for pickup at Dairy Queen in Midland?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14421/.
Does Dairy Queen in Midland, TX have a mobile app for deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen in Midland offer?
Dairy Queen is a fast food restaurant and ice cream shop.
Where can I find more information about Dairy Queen Midland online?
More information is available on their website: https://www.dairyqueen.com/en-us/locations/tx/midland/802-s-big-spring-st/14421/.
What are some nearby eateries around Dairy Queen in Midland where I can visit?
Nearby restaurants include Papa Tacho's, Loncheria Rio Bravo, Candilejas Restaurant, Taqueria El Tamaulipeco, Dona Anita's Restaurant, Café Nitro, and Casa Madrid.
Are there nearby gas stations or convenience stores close to Dairy Queen Midland?
Yes, nearby options include Valero, Conoco/Ace Cash Express, CEFCO Convenience Stores, and Alon gas stations with convenience stores available.
If I need automotive services near Dairy Queen Midland, where can I go?
Nearby automotive service providers include RM Auto Service, West Mufflers & Brakes, Elite Autosports, and West Texas Windshields.
How can visiting nearby places like Western Union or ACE Cash Express help customers at Dairy Queen?
Customers can conveniently handle financial services such as money transfers at Western Union or cash loans at ACE Cash Express located near Dairy Queen, making it easy to combine errands with a meal or treat.