Dairy Queen

3.8
600 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
802 S Big Spring St, Midland, TX
79701, United States

Hours

Reviews

3.8
600 reviews
5 stars
278
4 stars
135
3 stars
69
2 stars
33
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and ice cream, particularly the Blizzards, but there were complaints about inconsistent food quality and preparation.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

There were significant concerns regarding cleanliness in the dining area, with reports of dead flies and unsanitary conditions.

Staffing Problems

Many customers noted that the location is often understaffed, leading to slow service and mistakes with orders.

Positive Experiences

Despite the issues, some customers praised the friendly staff and positive experiences, particularly during less busy times.
  • HH
    Hayley
    2 days ago
    1.0
    Called the location to ask if they had the peppermint bark blizzard. They said yes so I drove over. Two people working that didn’t look like they even knew what was going on. Guy walked over to counter, didn’t say a word. Then he walked away, talked with drive through girl, walked around some more then came over and just looked at me. I ordered the blizzard and paid. After five minutes came back over and said they did not have the peppermint bark and did I want another flavor. He said he would have to call his manager in order to give me my money back so I just ordered another kind. Then he walked to back, made the blizzard and just set it down near the drive through. After a few minutes of waiting I had to just call back to both of them and ask if that was my blizzard. And then they brought it over. This was Saturday night crew. Absolutely ridiculous.
  • SK
    Spartan King
    Oct 12, 2025
    5.0
    The burgers are good it adds to the variety of burger joints you can eat at which I think is a plus. They have chicken and steak finger baskets and they also have crispy tacos which is neat and they are all pretty good. The dining area is a good size and the customer service is good. Drive thru is quick as well. The ice cream is good but they only offer vanilla or dipped in chocolate I feel other flavors would be nice. You can’t beat the blizzard though that’s the must get every time. I recommend the Oreo blizzard. All in all great food plenty of dining space great people.
  • GL
    Ginger L
    Sep 30, 2025
    4.0
    Came here for ice cream. Can't really ruin that.
  • JC
    Jesus Ceballos
    Sep 27, 2025
    1.0
    Everybody ignore us and like 3 workers pass and neither of then help us.
  • TA
    Terry Authement
    Aug 28, 2025
    1.0
    You only worker showed up late, meaning nothing was ready. Waited in the drive-through for five minutes without anyone answering even though I was the only one there. Tried to walk in but the door was locked. When I finally was able to order at the counter, the ice cream was soup.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Midland, TX?

Dairy Queen is located at 802 S Big Spring St, Midland, TX 79701, United States.

What are the opening hours of Dairy Queen in Midland?

Dairy Queen is open daily from 10:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.