Chipotle Mexican Grill

3.7
986 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Midland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2820 West Loop 250 North, Midland, TX
79705, United States

Hours

Reviews

3.7
986 reviews
5 stars
471
4 stars
194
3 stars
89
2 stars
52
1 star
180

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistency in the amount of food served, especially for the price.

Service Quality

Numerous reviews highlighted rude staff and poor customer service experiences, including incorrect orders and unhelpful responses.

Cleanliness Issues

Several customers reported unsanitary conditions in the restaurant, including dirty tables and floors, which raised concerns about overall hygiene.

Food Quality

While some customers enjoyed the food, many noted issues with blandness, incorrect ingredients, and food safety concerns.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with online orders, including missing items and incorrect preparations.
  • JP
    Jonathon P
    3 days ago
    2.0
    This chipotle sucks and the employees don’t care about getting your order right or the quality of food. The rice is either old or under cooked and if you order delivery they won’t include the items you pay extra for. Half the time they are rude. Go elsewhere.
  • GG
    Gustavo Galvan
    5 days ago
    1.0
    It is a super small place, I’ve never sat and dined in. I’ve purchased from them third party delivery. But not sure if the staff can’t read or what’s but I have yet to get a correct full order delivered by third party.. glad I pay the extra expense to hand my ordered screwed up. But can’t fault me, this is an oil town.. I want to drive home and not be in anymore traffic till tomorrow. D- for the midland location…
  • RR
    RACHEL
    5 days ago
    1.0
    Worst serving portions I’ve ever seen. Paid $20 for my bowl just to have less than half a spoonful of guac, a drop of queso and a sprinkle of protein. Horrible horrible horrible!!!
  • DG
    Dara Garcia
    Nov 12, 2025
    1.0
    I ordered through door dash and paid $55 all for you guys not to add what I wanted to my order. Both mine and my friend’s orders were missing what we chose through door dash. Avocado, lettuce and red salsa. Which we PAID FOR. And you guys had the audacity to place the stickers on our bowls with what they came with! Pay attention next time, I understand the rush hour for lunch BUT STILL. It’s always something! Do better. My door dasher did great in delivering our food successfully but y’all butchered the order.
  • SR
    Sarah Rodriguez
    Oct 11, 2025
    3.0
    If I’m paying $20 for a bowl, they better fill it. Companies forget that the customers pay their bills, I hope they’re not breathing down the workers necks and telling them how much to add and to not fill it bcs I’ve worked ff and have had a manager tell that to me. Ordering $20 I want a full bowl, mine was fuller than most tho. But after placing my order online and going in person and it still not being ready, I saw the line of orders they were skimping on bcs they were in a rush or something. They also somehow got my bag dirty and leaking, nothing was leaking from my bowl so it must’ve been something else that wasn’t my food. They also never have any vinnegrette which is disappointing as a lot of us do like it. Decided to come back after awhile and the food is great and my bowl is missing a gap but I see others had it worse. Regardless we paying $20 for our meal and OG also charges $20 for theirs and they fill their plate, I expect the same anywhere else when it’s this expensive.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Midland offer?

Chipotle Midland offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 2820 West Loop 250 North, Midland?

Chipotle Midland is open daily from 10:45 AM to 11:00 PM.