Whataburger

4.0
1228 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1012 E MILAM ST, MEXIA, TX
76667, United States

Hours

Reviews

4.0
1,216 reviews
5 stars
619
4 stars
280
3 stars
147
2 stars
67
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste of their meals.

Service Issues

There were numerous complaints about poor service, including wrong orders, long wait times, and rude staff, although some customers highlighted excellent service from specific employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation, leading to concerns about hygiene.

Customer Experience

While many customers enjoyed their meals and had positive experiences, others expressed frustration over repeated mistakes with orders and overall dissatisfaction with the service.

Management Response

Some reviews noted that management was responsive and helpful in addressing issues, but there were also complaints about management's handling of customer concerns.
  • PG
    Paul Gonzalez
    Nov 2, 2025
    4.0
    Had the jalapeno cheese burger and it was delicious 😋. Went with onion rings and was not disappointed. Food was hot and nothing was cold... except my drink 😆 I was impressed with the staff and how they all seemed to get along and helped each other.
  • JB
    Jenette Brown
    Oct 31, 2025
    5.0
    Food tasted extra good i wasnt.very hungry but sausage and tater was too good to wait
  • TL
    Tia Leger
    Oct 20, 2025
    3.0
    Staff argued and cursed in the middle of my order and made me uncomfortable and did have what i ordered, My order was wrong and the fries were old and rubbery. EWWW!! When i tried to ask about it I was told " YOU HAVE GOTTEN YOUR ORDER and shouted NEXT ORDER! " Still a #1 Whataburger fan tho, the best fast food ever!
  • DC
    David Clark
    Oct 14, 2025
    5.0
    Kenneth was extremely helpful and took the time to make sure our experience was top notch!
  • AK
    Angela Krause
    Oct 13, 2025
    1.0
    I received very poor service yesterday. Asked multiple times about the status of my order in a 30 minute time-frame. Finally the last time I asked, at the 30 minute mark, they told me my food had been left out in the to-go spot for the last 20 minutes. This location wasn't even busy. Very few people were inside. My order was very clearly dine-in and says so on the receipt. They had no issue bringing my husband's order to the table but completely neglected to tell me my food was getting cold sitting in the to-go spot, despite asking about the status of my order several times and being told it wasn't done. I do not get the Whataburger hype in Texas because their service just isn't good!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Mexia, TX?

Whataburger is open 24 hours a day, seven days a week in Mexia, TX. However, holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.