Wingstop

3.0
1297 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mesquite Cartwright. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
820 East Cartwright Road, Mesquite, TX
75149, United States

Hours

Reviews

3.0
1,297 reviews
5 stars
443
4 stars
169
3 stars
115
2 stars
98
1 star
472

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders, missing items, and long wait times for food, leading to dissatisfaction.

Food Quality

The quality of food received mixed reviews, with some customers enjoying the wings while others complained about cold, undercooked, or bland items.

Management Issues

Several reviews highlighted concerns about management and staff training, suggesting a need for better oversight and organization.
  • AR
    Anahi Rodriguez
    Jan 4, 2026
    1.0
    I place my order online I was supposed to wait 13 min when I went to pick up my order wasn’t ready and I waited there for an hour and half 🙄🙄🙄that’s crazy ! Never going back
  • JU
    Jada E Underwood
    Dec 28, 2025
    1.0
    Negative 500, after almost 20 years I don’t know why they're still in business.
  • BN
    Bonnie Nash
    Dec 23, 2025
    1.0
    THIS LOCATION REALLY NEED NEW MANAGEMENT. I ordered a 8pc wing combo from doordash 12/22. When my food got here I opened the box and it was fries instead of wings and also sent fries on the side NO WINGS AT ALL. I had to reorder and them to resend the order through DoorDash. My kids wanted Wingstop again today 12/23 I called in and ordered 4 combos got to Wingstop and only 3 orders was read, no ranch in the bags, and fries was cold!!! HOW DO YOU DROP THE BALL BOTH DAYS? I AM CONCERNED AND HIGHLY PISSED!
  • AH
    Armando Huerta
    Dec 20, 2025
    1.0
    This is 1 of the worst locations. The few times ive been i never see hairnets or gloves on anyone. Its like they intentionally take their time on orders. I placed a order online and still had to wait over 25mins and it was still missing my cheese fries?? Then I get the fries with no cheese an buffalo instead?? Other people were getting wrong orders as well. I guess I'll have to drive further out to a more reliable location. Very disappointing
  • TF
    Tamikka Farr
    Dec 2, 2025
    5.0
    I have visited this location several times with doing Door Dash. When I tell you the staff is friendly & hard working to get orders out. The GM, Ms. Carla is doing a GREAT job with the crew she has at this location. Management plays a key part in the service provided by employees. Thank you to all the hard working employees and thank you to Ms. Carla for being a great manager for the young children to learn from. Keep up the GREAT work!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.