Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mesquite N. Galloway. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
199 reviews
5 stars
62
4 stars
5
3 stars
15
2 stars
5
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive staff, rude behavior, and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Wait Times
Customers frequently complained about excessively long wait times for orders, often exceeding the estimated times.
Food Quality
While some reviews praised the wings, many others criticized the food for being cold, burnt, or improperly cooked.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganization and inadequate service.
- SFSandi Freyer2 days ago3.0Everything was toooo Salty! $41.00 Uber delivery and couldn't eat because too much salt!
- GTGloria TRJan 2, 20265.0Every time I have visited this store there are new employees, but the wings are the best within a 20 mile radius. Consistent perfection. This location is take out only.
- NNNuNu NuNuDec 31, 20251.0One of the worst location, employees in walking around playing in the back while making your food. Stood by the front counter for the longest before anybody to help me. I waited almost 45 minutes to get my food plus when I make it home the food was cold and the fries was tasted like they been sitting up for a while..
- BFBrea FinneyDec 23, 20251.0I have been in a cold war with these people for over a month to get a FIFTY DOLLAR refund. I was helped by a nice woman at first when she was getting my info but as I got sent to one of the managers of this store, it has been ignored phone calls and text messages. First, the cashier that took my order completely messed up my refund from the jump by taking my receipt from me. Then once i called to report my refund and get info, they really tried to talk me out of the refund option and just tried to remake my meal for me, that's not what I wanted. With It being 50 bucks, I want my money back! Second, I started talking with this manager on November 19th. I gave it the 2 weeks I was told to wait so they could go through cameras?? I even gave a description of what I was wearing THAT THEY ASKED FOR. Then i texted this man 7 different times asking fro updates. With all that, I still got not kinds of updates. This is entirely unprofessional and taking a ridiculous amount of time. Do not go to this place and if you good god don't return it because you'll get stupid silence.
- CEChasity EvansDec 19, 20251.0Called because I forgot something on my online order, which I have done before and it was fixed by phone when I visited the one in Lancaster on pleasant run. This one MesquiteI called 5 times and had to beg the young lady to listen to me because I had already paid money and wanted to simply know if the order could be updated. No one came back to the phone. The issue is I paid money just like the customer in front of her. Service is terrible, a huge pet peeve of mine is horrible customer service and that’s exactly what I got. I’ll be contacting the store owner next. Hopefully that will make phone calls as important as instore purchases.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the opening hours for Wingstop in Mesquite, TX?
Wingstop Mesquite N. Galloway is open daily from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through option available at this Wingstop location?
No, the Wingstop in Mesquite does not have drive-through service; it is closed all days for drive-through.
Where can I view the Wingstop menu for this location?
You can view the menu online at https://www.wingstop.com/location/wingstop-932-mesquite-tx-75149/menu
What payment methods are accepted at Wingstop Mesquite N. Galloway?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I order Wingstop wings for delivery or pickup?
You can order online through their website or delivery URL: https://www.wingstop.com/location/wingstop-932-mesquite-tx-75149/menu
What nearby restaurants can I visit before or after dining at Wingstop?
Nearby restaurants include Sam's Southern Eatery, Taco Casa, Charleys Cheesesteaks and Wings, Little Caesars Pizza, Bubba's 33, and Bull's Pen Cafe.
Are there nearby places where I can get a coffee or a sweet treat around Wingstop?
Yes, Scooter's Coffee and Sweet Vegan Cookie Company are near Wingstop if you're looking for coffee or desserts.
What shops or services are located near Wingstop in Mesquite?
Nearby you'll find AT&T Store for mobile needs, O'Reilly Auto Parts for automotive supplies, HairPro and G's Barber Shop for beauty services, and Mesquite Vapes for tobacco products.
How can a customer visiting the AT&T Store nearby benefit from Wingstop?
After visiting the AT&T Store for mobile or electronics needs, customers can conveniently grab a meal at Wingstop located nearby at 610 N Galloway Ave.