Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Food Quality
While some customers praised the food as hot and fresh, many others reported issues with cold, poorly prepared, or incorrect orders.
Wait Times
A significant number of reviews mentioned excessively long wait times, both in the drive-thru and for curbside orders.
Management Issues
Several customers noted problems with management, including lack of supervision and inadequate staffing leading to poor service.
MC
Melanie Carron
Feb 16, 2026
1.0
Service was slow, food was cold, soda machine was out of carbonation so the drink tasted weird and the prices have gone up significantly. Overall, not worth it!
BM
Billy McFarland
Feb 1, 2026
1.0
If you ever want to see what a team of lazy people that don’t care about their job looks like, come here.
MM
Mary Martinez
Jan 30, 2026
1.0
Good morning, the lady working the drive-thru this morning has the ugliest attitude and worst customer service. In addition to that the biscuit bottom was so hard I had to throw it away. Whataburger is not cheap so we expect better good and service.
RD
Ralston Dorn
Jan 25, 2026
1.0
Welp drove up, walked in, and wanted to order some burgers. Instead got coldly turned away quickly by the manager because she said they were “only attending people who drove up in their cars through the drive through.” Not sure why they won’t serve people on foot inside the store but what a waste of time and effort. Crappy attitude and service
VS
valerie sanders
Jan 18, 2026
5.0
We eat here fairly often, with them being our neighbors and open at all hours. We’ve been here for many years, and the food is consistently good, like a Whataburger should be. We love the jalepeno biscuits and chicken with honey butter, breakfast burritos are crazy good. All breakfasts here are good, hard to decide which ones to get. The new seasonal creamy berry drink is so freakin delicious. It has been responsible for keeping me out of hospital for dehydration on my sick days. I can’t drink water sometimes because of nausea, we will buy these and mix with a little sprite or 7-up and I surely hope they keep it on menu. The only problem we have with this store, is sometimes they don’t know how to make the drink with cream and bobas, forget to include a straw, it’s not worth taking down a star, these things happen. Sometimes the fries may be a little too cold or salty, but we have an air fryer and pop them in after knocking off a little salt. They seem to have a high turnover rate, but service is fast and done with a smile, and the rewards they offer on the app are great. My family is glad to have this Whataburger within walking distance of home. Please keep the creamy berry blast drink!!
This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: