Whataburger

3.6
2323 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
128 E Kearney St, Mesquite, TX
75149, United States

Hours

Reviews

3.7
2,297 reviews
5 stars
1,006
4 stars
469
3 stars
269
2 stars
147
1 star
406

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly prepared food, with issues such as stale buns and incorrect orders.

Service Speed

Numerous reviews highlighted long wait times for orders, often exceeding 30 minutes, even during off-peak hours.

Customer Service

While some staff were praised for their friendliness, many reviews noted rude behavior and a lack of professionalism from employees.

Management Issues

Frequent mentions of poor management and disorganization, with calls for better training and staffing to improve overall service.
  • GG
    GamiTS
    Dec 29, 2025
    3.0
    The gentleman that worked the window was so kind and friendly but our food was cold. How?!?! We waited in a line behind 4 cars so everything should be fresh. The cheese didn’t even melt in my burger and the onions were raw when they advertised the burger I ordered as grilled. The bun tasted stale. Even the apple pie was cool. Not a good food experience at all.
  • EQ
    Eukelbis Quintero
    Dec 27, 2025
    1.0
    It takes time to get orders out. and all the staff is sitting down and only one person working.
  • DR
    Doris Richardson
    Dec 12, 2025
    1.0
    No eggs on 2 BOBs. An egg shell was found in a biscuit. Paperwork does not show to remove the eggs.
  • MW
    Michael Warren
    Dec 5, 2025
    1.0
    Went to this location to get an order for me and my wife. We placed 2 separate orders since we had offers in the app. I was told my order was done but that they were still waiting on my wife’s even though we got the same thing and she placed her order before I placed mine. I waited for 15-20 minutes before asking what was taking so long. I was told her order was finished 15-20 minutes ago and that the front register lady didn’t ask for it. She was also playing on her phone while I was standing there waiting. When me and my wife went to eat our food, they were both cold to the touch. They also didn’t put mustard on my wife’s burger. I recommend going to any other location because they mess up the orders often and are VERY rude at this location.
  • MS
    Mariela Santiago
    Dec 5, 2025
    2.0
    I mean three months ago the burgers were warm when we would go for a late night grub. But on two separate occasions already they forgot something. This time my burgers were cold and you can see the bread was not usually how they make em it was cold and stale . It was very flat also almost like a sandwich imagine eating a bologna and cheese sandwich lol but either than that the customer service was good. Food not so much. 🤷🏻‍♀️😏

Frequently Asked Questions About Whataburger

What are the opening hours for Whataburger at 128 E Kearney St, Mesquite, TX?

Whataburger is open 24 hours every day of the week, Monday through Sunday.

Does Whataburger offer delivery services?

Yes, Whataburger offers delivery services for customers.