Whataburger

3.6
2309 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
128 E Kearney St, Mesquite, TX
75149, United States

Hours

Reviews

3.7
2,283 reviews
5 stars
999
4 stars
467
3 stars
269
2 stars
146
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20 minutes, even during off-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and food not prepared as requested.

Food Quality

Several customers noted that food was often served cold or poorly prepared, with complaints about soggy fries and overcooked items.

Customer Service

While some staff members received praise for their friendliness, numerous reviews mentioned rude behavior and a lack of professionalism from employees.

Management Issues

Multiple reviews suggested that the location suffers from poor management, leading to disorganization and inadequate staffing.
  • KK
    Kim Brown (Kimdagem)
    Nov 17, 2025
    3.0
    They didn't give me my coke !
  • JC
    Jerry Carraway
    Nov 6, 2025
    1.0
    My house is 5 minutes away how is the burger cold and the fries are like chewing gum this is the second time I have been here and both times I had a bad experience.
  • RR
    Ruben
    Nov 3, 2025
    1.0
    My mobile order from August 8, 2025, was incorrect and unsatisfactory, even though I paid extra for the additions. I did not receive the extra protein and cheese I was charged for, and the accompanying fries were cold. Despite reaching out to Customer Care two months ago about this failure to deliver what I paid for; I have not yet received a reply.
  • MJ
    Mikey Jimenez
    Oct 22, 2025
    2.0
    Intercom I had to turn off my vehicle in order to hear the person taking my order restaurant can make waaaay more money but the personal too slow I was on drive thru for over 10 minutes and still had to wait on my food NEED NEW MANAGEMENT
  • DD
    Dagmar DiPotino
    Oct 21, 2025
    1.0
    Order was wrong, food was soggy and waited too long and wouldn’t of minded but the food was prepared terribly. I don’t think anyone really cares tho… :/

Frequently Asked Questions About Whataburger

What are the opening hours for Whataburger at 128 E Kearney St, Mesquite, TX?

Whataburger is open 24 hours every day of the week, Monday through Sunday.

Does Whataburger offer delivery services?

Yes, Whataburger offers delivery services for customers.