Whataburger

3.7
1970 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1726 Military Parkway, Mesquite, TX
75149, United States

Hours

Reviews

3.7
1,970 reviews
5 stars
909
4 stars
393
3 stars
225
2 stars
98
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, such as cold fries, incorrect orders, and greasy items.

Staff Attitude

Mixed feedback on staff attitude; while some employees received praise for their friendliness, others were described as rude and unprofessional.

Management Issues

Several reviews pointed out a lack of effective management and training, leading to disorganization and poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with specific staff members and enjoyed the food when it was prepared correctly.
  • AA
    Amanda Adams
    Jan 5, 2026
    5.0
    No line at the drive thru tonight yay the lady wouldn't scan my app QRcode boo
  • CL
    Constant Love
    Dec 28, 2025
    1.0
    I went to this whataburger on 12-27-2025 Time 4:00pm I asked for two whataburger sweet and spicy bacon burger meal and a kids meals with chicken tenders I politely asked for hot fries on my order I get down the street my fries are all cold and I noticed that the young Hispanic guy that fixed them have me half filled fries for my orders at I seen all the other fries had more fries and they were setting up already prepped cooked cold he gave me lesser fries that had been setting under the warmer for awhile so I checked my burgers and they didn't have what I asked for the sweet and spicy sauce wasn't on my burgers my burgers was dry my grandbaby chicken tender was cold,hard and dry his cookie was smashed he tossed the food on the floor which was a waste of money my husband and I just came from the hospital which we had been there since 8am we decided to stop by and get us a fresh hot meal because we always eat here this Hispanic young boy was new I had never seen him before when we usually come it's always two other guys who has great customers service I don't know what's going on but this new crew is not following directions they need a manager because they are throwing anything out to the customers and it's unfair I was upset and just took a picture of one burger the fries and tender was thrown in the trash can I have enclosed one of the burgers and how dry it was both of my burgers was like this my husband was so hungry he just ate his burger why pay for what you want but don't get what you ordered this is unacceptable and I feel that corporate should check into this the youth who are cooking the food need a supervisor at all times I'm very disappointed in my customer service the cashier was sweet and respectful.
  • FA
    Frank Avila
    Dec 2, 2025
    1.0
    I recently(12/2/25) visited this Whataburger location and had a very disappointing experience. The service was extremely slow, and after waiting far longer than expected, my order was given to someone else. What made the situation worse was that management never acknowledged the mistake or offered any kind of apology. It was clear that the young staff members working there need stronger leadership and better training. The lack of communication and accountability was noticeable, and the overall experience fell far below the standard I expect from Whataburger. I hope the management team takes steps to improve customer service and better support their employees moving forward.
  • TA
    Teniola Ayeni
    Nov 28, 2025
    5.0
    Had a craving for some HOT freshly fried fried, and added a sprinkle of salt. Actually this was a SALT 😋🤗craving because I don't like potato chips 💁🏾‍♀️
  • FF
    Foust198801
    Nov 17, 2025
    5.0
    The the employee there named daniel is hands down the best employee at a food chain.I have ever experienced

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Mesquite, TX?

Whataburger is open 24 hours a day, seven days a week at 1726 Military Parkway, Mesquite, TX 75149.

Does Whataburger in Mesquite offer delivery services?

Yes, this Whataburger location offers delivery services for your convenience.