Brand Certified
Wendy's
3.4(649 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1325 Gross Road, Mesquite, TX
75149, United States
Certified by Wendy's • Mar 01, 2026
(972) 564-8826
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/mesquite/1325-gross-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mesquite, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mesquite, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
649 reviews
5 stars
218
4 stars
135
3 stars
115
2 stars
46
1 star
135
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, including yelling at customers and dismissive attitudes.
Cleanliness
Customers reported unsanitary conditions, particularly in restrooms and food preparation areas, with some describing them as disgusting.
Service Speed
While some customers experienced fast service, many others reported long wait times and issues with order accuracy.
Food Quality
Several reviews mentioned cold or improperly cooked food, with specific complaints about items being missing or not prepared correctly.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism, as well as the quality of the food on certain occasions.
- EIElvira IversonFeb 22, 20261.0I want to say this was the worst experience I had yet. Very bad customer service. I really think they need to reevaluate the employee they have working here at this location. I was asking to order the $5 meal which I mistakenly said bigge deal which is $6 the cashier was trying clarify what I was saying which was understandable but than this one lady got on their literally yelling at me through the intercom which was really uncalled for to where my 6 your jumped. I told her she does not have to yell and replied with I am not yelling. if you feel that way that is on you. I am not going to lie at that Point I did drop the F bomb which I should not have and drove off I will no longer go to this location. I don’t advise nobody else to either. I rather drive further for better service.
- BLBrooke LiebFeb 15, 20262.0The lady taking our order in the drive through was very very rude. The toddler was ok.
- PDPip DavisFeb 14, 20261.0Spanish speaking only. Delicious food but trouble ordering. Nearly had to walk out.
- YDYurrr DeathJan 10, 20261.0Heinous behavior from the staff. I needed to use the restroom, but it was absolutely disgusting. I wish I could show the pictures, but honestly, it was that bad. I would highly reconsider coming to this Wendy’s.
- RRRafael RamosJan 5, 20261.0Bro these people must be miserable or mad at their life. No manners, no joy, just straight rude and nasty. They don’t care to serve you and they’re very loud. I’m eating inside the lobby and I can hear them yell at every customer in the drive thru. They have to do something with this kind of people
Frequently Asked Questions About Wendy's
What are the standard operating hours for the Wendy's at 1325 Gross Road, Mesquite?
The Wendy's at 1325 Gross Road is open daily from 6:00 AM to midnight, except on Sundays when it opens at 8:00 AM.
Is there a drive-through service available at this Wendy's location?
Yes, the Wendy's at 1325 Gross Road offers drive-through service daily from 6:00 AM to midnight, with Sunday hours starting at 8:00 AM.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available at this Wendy's location. You can order through their app or website at order.wendys.com.
Does Wendy's at this location serve breakfast?
Yes, breakfast is served at this Wendy's outlet with options like breakfast combos, croissants, biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Gross Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at 1325 Gross Road?
You can provide feedback through their Customer Care team via live chat on their contact page or call (972) 564-8826 directly.
Are there places nearby Wendy's where I can fuel up my car?
Yes, nearby options include Exxon & Mobil Stations, Exxon, Chevron, and 7-Eleven convenience stores which also provide gas services.
What other dining options are available near Wendy's on Gross Road?
Nearby restaurants include Atheneos Greek Village Cafe, Ruby's Tex-Mex, Cheddar's Scratch Kitchen, Mesquite Taco, and Johnny Carino's Italian Restaurant.
Is there entertainment or shopping nearby Wendy's that I could visit before or after dining?
Yes, Game Nerdz and Game Trade are nearby hobby and video game stores where you can enjoy shopping for games and toys.
Does this Wendy's location offer any special app features for ordering?
Yes, you can order through the official Wendy's app available on the App Store or via a quick link that speeds up your ordering process.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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