Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service; some praised friendly staff while others reported rude or unhelpful interactions.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared meals, while others enjoyed fresh and hot food.
Cleanliness
Cleanliness of the dining area and restrooms received positive feedback, although some reports indicated dirty conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with mobile and drive-thru orders.
Management Issues
Concerns about management effectiveness, with some customers noting poor leadership and lack of training among staff.
TD
Tascha Davis
Nov 10, 2025
5.0
This wendys is great. They give good customer service. I'am a witness to the school children coming in 8-11 at a time while other customers trying to eat, cussing calling each other out of their names, spilling drinks getting free drinks over & over again with out purchasing food. This is everyday. The staff shouldn't have to deal with this repeatedly undisciplined behavior. The staff isn't bias. And will say to the after schoolers that enters the building, if your not making a purchase, you must exit the building because of limited seats for paying customers. Children that doesn't understand this will always have something negative to say. The staff does an excellent job, comprehension isn't being understood.
JJ
jaseth jimenez
Nov 8, 2025
1.0
As I was dinning in today I saw an altercation an employee threw a whole big drink at a customer as he’s walking out! I can’t believe that’s how they treat there guest!!!
HC
Heriberto Chacon
Oct 30, 2025
5.0
Excelente servicio y comida , excellent food and service
LA
Luis Osvaldo Hernandez Aranda
Oct 10, 2025
1.0
Realmente el personal es demasiado ostil te atienden de la peor manera sin duda no vuelvo a este lugar
SK
S. Kenton Kravig
Oct 2, 2025
5.0
Great service, knowledgeable staff, perfectly prepared food, carefully cleaned dining area and restrooms. 10/10!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mesquite, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mesquite, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 270-6868.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mesquite Wendy’s serve breakfast?
Yes, this Wendy’s location in Mesquite, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Mesquite, TX?
Wendy's drive-through is open from 6:30 AM to midnight Monday through Wednesday, 6:30 AM to 1:00 AM Thursday through Saturday, and 7:30 AM to midnight on Sunday.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers delivery and takeout options. You can order through their app or website.
Is breakfast served at the Wendy's on Gus Thomasson Rd. in Mesquite?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
How can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition details are available on Wendy's website and mobile app by selecting the specific location and menu items.
What payment methods are accepted at Wendy's in Mesquite?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Mesquite location for feedback or inquiries?
You can call them at (972) 270-6868, reach out via their Contact page, use the live chat, or fill out their customer satisfaction survey.
Is the Wendy's at 3540 Gus Thomasson Rd. currently hiring?
To check for job openings at this Wendy's or nearby, visit the Wendy's Careers page and search for Mesquite, TX.
Are there other dining options near Wendy's on Gus Thomasson Rd.?
Yes, nearby dining options include Subway (sandwich shop), Mr Teriyaki (Japanese restaurant), and Tacos El Vecinito (Mexican restaurant).
What automotive services are available near Wendy's in Mesquite?
Nearby automotive service providers include Midas Auto Service Experts, Firestone Complete Auto Care, Auto Glass Now, Midas Mesquite, and SpeeDee Oil Change & Auto Service.
Are there fitness or beauty salons near Wendy's in Mesquite?
Yes, nearby fitness and beauty spots include Youfit Mesquite-Gus Thomasson Rd. gym, Supercuts hair salon, Yen Nails nail salon, Erica Marie Hair Studio, and Insta Nail Bar.