Wendy's

3.8
1190 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3540 Gus Thomasson Rd., Mesquite, TX
75150, United States

Hours

Reviews

3.8
1,190 reviews
5 stars
499
4 stars
293
3 stars
168
2 stars
79
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff while others reported rude or unhelpful interactions.

Food Quality

Inconsistent food quality; some customers received cold or poorly prepared meals, while others enjoyed fresh and hot food.

Cleanliness

Cleanliness of the dining area and restrooms received positive feedback, although some reports indicated dirty conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile and drive-thru orders.

Management Issues

Concerns about management effectiveness, with some customers noting poor leadership and lack of training among staff.
  • TD
    Tascha Davis
    Nov 10, 2025
    5.0
    This wendys is great. They give good customer service. I'am a witness to the school children coming in 8-11 at a time while other customers trying to eat, cussing calling each other out of their names, spilling drinks getting free drinks over & over again with out purchasing food. This is everyday. The staff shouldn't have to deal with this repeatedly undisciplined behavior. The staff isn't bias. And will say to the after schoolers that enters the building, if your not making a purchase, you must exit the building because of limited seats for paying customers. Children that doesn't understand this will always have something negative to say. The staff does an excellent job, comprehension isn't being understood.
  • JJ
    jaseth jimenez
    Nov 8, 2025
    1.0
    As I was dinning in today I saw an altercation an employee threw a whole big drink at a customer as he’s walking out! I can’t believe that’s how they treat there guest!!!
  • HC
    Heriberto Chacon
    Oct 30, 2025
    5.0
    Excelente servicio y comida , excellent food and service
  • LA
    Luis Osvaldo Hernandez Aranda
    Oct 10, 2025
    1.0
    Realmente el personal es demasiado ostil te atienden de la peor manera sin duda no vuelvo a este lugar
  • SK
    S. Kenton Kravig
    Oct 2, 2025
    5.0
    Great service, knowledgeable staff, perfectly prepared food, carefully cleaned dining area and restrooms. 10/10!

Frequently Asked Questions About Wendy's

Is Mesquite Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.