Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,198 reviews
5 stars
506
4 stars
293
3 stars
168
2 stars
80
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Issac and Donn E. for their exceptional service.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported cold or poorly prepared food.
Order Accuracy
Several reviews mentioned issues with incorrect orders, particularly in drive-thru and mobile orders, indicating a need for improvement in this area.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, while others reported unsanitary conditions, particularly during busy times.
Management Issues
There were complaints about management and staff behavior, with some customers experiencing rudeness or unprofessionalism from management.
- DSDenesha SessionDec 16, 20255.0I always stop at this particular Wendy’s on my way to work, and I must say each time I am pleased with the customer service and quality of food. Employee Issac W. Goes above and beyond to ensure that the customers are pleased and I can definitely appreciate that. You don’t find this often at fast food. I typically don’t do reviews, But I had to because I see how hard Himself and the team works, and I just wanted to let the right people know how well he handles himself at the drive through window, it’s much appreciated to see a smile and positive attitude, literally each time I stop. Great job!
- RTRuth TootleDec 12, 20255.0There's swirls are to die for if you like ice cream and stuff mixed in like hot fudge, strawberry, and many more and you can get them either with a white frosty or a chocolate frosty You have to try them. Exellent
- ERErick RiveraNov 24, 20255.0Fresh.. good staff
- AWAlecia WilliamsNov 22, 20252.0My order is wrong at least once out of every 3 visits (sometimes more). I usually hold my tongue but tonight, technically I received my whole order, but I guess they didn’t think I’d notice they snuck 2 regular nuggets in where 2 spicy nuggets should be. This is clearly I sign that I shouldn’t be eating this food anyway. Sigh… do better!
- TDTascha DavisNov 10, 20255.0This wendys is great. They give good customer service. I'am a witness to the school children coming in 8-11 at a time while other customers trying to eat, cussing calling each other out of their names, spilling drinks getting free drinks over & over again with out purchasing food. This is everyday. The staff shouldn't have to deal with this repeatedly undisciplined behavior. The staff isn't bias. And will say to the after schoolers that enters the building, if your not making a purchase, you must exit the building because of limited seats for paying customers. Children that doesn't understand this will always have something negative to say. The staff does an excellent job, comprehension isn't being understood.
Frequently Asked Questions About Wendy's
Is Mesquite Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Mesquite, TX?
Wendy's drive-through is open from 6:30 AM to midnight Monday through Wednesday, 6:30 AM to 1:00 AM Thursday through Saturday, and 7:30 AM to midnight on Sunday.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers delivery and takeout options. You can order through their app or website.
Is breakfast served at the Wendy's on Gus Thomasson Rd. in Mesquite?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
How can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition details are available on Wendy's website and mobile app by selecting the specific location and menu items.
What payment methods are accepted at Wendy's in Mesquite?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Mesquite location for feedback or inquiries?
You can call them at (972) 270-6868, reach out via their Contact page, use the live chat, or fill out their customer satisfaction survey.
Is the Wendy's at 3540 Gus Thomasson Rd. currently hiring?
To check for job openings at this Wendy's or nearby, visit the Wendy's Careers page and search for Mesquite, TX.
Are there other dining options near Wendy's on Gus Thomasson Rd.?
Yes, nearby dining options include Subway (sandwich shop), Mr Teriyaki (Japanese restaurant), and Tacos El Vecinito (Mexican restaurant).
What automotive services are available near Wendy's in Mesquite?
Nearby automotive service providers include Midas Auto Service Experts, Firestone Complete Auto Care, Auto Glass Now, Midas Mesquite, and SpeeDee Oil Change & Auto Service.
Are there fitness or beauty salons near Wendy's in Mesquite?
Yes, nearby fitness and beauty spots include Youfit Mesquite-Gus Thomasson Rd. gym, Supercuts hair salon, Yen Nails nail salon, Erica Marie Hair Studio, and Insta Nail Bar.