Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mesquite Subway® Restaurant at 3522 Gus Thomasson Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
310 reviews
5 stars
111
4 stars
58
3 stars
21
2 stars
20
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to dissatisfaction.
Hygiene Concerns
Several reviews mentioned unsanitary conditions, including dirty restrooms and improper food handling practices.
Food Quality
Customers expressed disappointment with the quality and freshness of the food, including insufficient ingredients in sandwiches.
Staffing Issues
Reviews indicated that the location often appeared understaffed, resulting in slow service and long wait times.
- JGJenessia GradyNov 17, 20251.0I just went to get me a steak sandwich and the lady was making my food and I seen a roach crawling across the chopping board. She wanted to ask me what else did I want on my sandwich and I seen her rush the roach off the board. I won’t be back.
- MCMagdalena CebrianNov 4, 20251.0Alma Grijalba, who is the manger had terrible attitude and customer service. Upon request of veggies she gave attitude and said to go else where if I wasn’t content with what I was requesting.
- FRFernando Diaz RodriguezOct 28, 20255.0Overall pretty good service from the two staff members, I had somewhat of a complicated order that and they’re were excellent!
- KHk hickSep 16, 20251.0The lady at this subway has a attitude when I try to use a coupon. I was told that I couldn't use the coupon that expired on 10-11-2025. She said that the coupon wasn't valid without checking first. She turn done a lot of customer that had the same coupon. I have to drive way across to another Subway because her attitude. The other Subway check the coupon and it work and I made my purchase. That was a waste of my time and gas to travel to the next Subway because I was treated unfairly along with the other customers. I will not go back to this place again. This was the first time I been back to Subway in a year are more and get treated this way.
- AAAce AutoSep 12, 20251.0This location is horrible, never read direction on online order. Never right description on order so i have to open all sandwiches to figure which is which, I usually order 8 sandwiches. They never toast it, they never put correct ingredients. This is the 6 or 7th time it has happened, done ordering from them if they can not hire right help
Frequently Asked Questions About Subway
What is the address of the Subway located in Town East Shop Ctr?
The Subway is located at 3522 Gus Thomasson Road, Suite 110, Mesquite, TX 75150, inside Town East Shop Ctr.
What are the operating hours of this Subway restaurant?
This Subway location is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
What ordering options are available at this Subway?
You can order for in-store pickup, curbside pickup, or delivery through the Subway app or online.
Does this Subway restaurant offer catering services?
Yes, this Subway offers catering services to accommodate your group needs.
Can customers dine inside at the Subway in Town East Shop Ctr?
Yes, dine-in service is available at this Subway location.
Is there a drive-through option available at this Subway restaurant?
No, this Subway does not have a drive-through service.
What other dining options are nearby the Subway at Town East Shop Ctr?
Nearby dining options include Mr Teriyaki, a Japanese restaurant, and Wendy's, a burger and fast food restaurant, which you might consider before or after visiting Subway.
Are there any automotive service providers near this Subway location?
Yes, nearby automotive services include Firestone Complete Auto Care, Midas Auto Service Experts, Midas Mesquite, SpeeDee Oil Change & Auto Service, Safelite AutoGlass, and Auto Glass Now, useful if you need vehicle care while visiting Subway.
What nearby services might help customers manage finances or insurance around Town East Shop Ctr?
Financial and insurance services nearby include Freeway Insurance, A-MAX Auto Insurance, PLS financial services, Western Union money transfer, Coinme currency exchange, and Speedy Cash payday loans.