Subway

3.2
310 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mesquite Subway® Restaurant at 3522 Gus Thomasson Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3522 Gus Thomasson Road, Mesquite, TX
75150, United States

Hours

Reviews

3.2
310 reviews
5 stars
111
4 stars
58
3 stars
21
2 stars
20
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to dissatisfaction.

Hygiene Concerns

Several reviews mentioned unsanitary conditions, including dirty restrooms and improper food handling practices.

Food Quality

Customers expressed disappointment with the quality and freshness of the food, including insufficient ingredients in sandwiches.

Staffing Issues

Reviews indicated that the location often appeared understaffed, resulting in slow service and long wait times.
  • JG
    Jenessia Grady
    Nov 17, 2025
    1.0
    I just went to get me a steak sandwich and the lady was making my food and I seen a roach crawling across the chopping board. She wanted to ask me what else did I want on my sandwich and I seen her rush the roach off the board. I won’t be back.
  • MC
    Magdalena Cebrian
    Nov 4, 2025
    1.0
    Alma Grijalba, who is the manger had terrible attitude and customer service. Upon request of veggies she gave attitude and said to go else where if I wasn’t content with what I was requesting.
  • FR
    Fernando Diaz Rodriguez
    Oct 28, 2025
    5.0
    Overall pretty good service from the two staff members, I had somewhat of a complicated order that and they’re were excellent!
  • KH
    k hick
    Sep 16, 2025
    1.0
    The lady at this subway has a attitude when I try to use a coupon. I was told that I couldn't use the coupon that expired on 10-11-2025. She said that the coupon wasn't valid without checking first. She turn done a lot of customer that had the same coupon. I have to drive way across to another Subway because her attitude. The other Subway check the coupon and it work and I made my purchase. That was a waste of my time and gas to travel to the next Subway because I was treated unfairly along with the other customers. I will not go back to this place again. This was the first time I been back to Subway in a year are more and get treated this way.
  • AA
    Ace Auto
    Sep 12, 2025
    1.0
    This location is horrible, never read direction on online order. Never right description on order so i have to open all sandwiches to figure which is which, I usually order 8 sandwiches. They never toast it, they never put correct ingredients. This is the 6 or 7th time it has happened, done ordering from them if they can not hire right help

Frequently Asked Questions About Subway

What is the address of the Subway located in Town East Shop Ctr?

The Subway is located at 3522 Gus Thomasson Road, Suite 110, Mesquite, TX 75150, inside Town East Shop Ctr.

What are the operating hours of this Subway restaurant?

This Subway location is open daily from 9:00 AM to 10:00 PM.