Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesquite, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 210 Pioneer Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,227 reviews
5 stars
448
4 stars
257
3 stars
188
2 stars
102
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising staff like Darrell and Hop for their friendliness and efficiency, while others report rude behavior and long wait times.
Food Freshness
Food quality is inconsistent; some customers enjoyed fresh meals, while others received cold or poorly prepared items.
Management Improvement
Recent management changes have led to positive feedback about service and atmosphere, with customers noting a turnaround in their experiences.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Speed of Service
Many reviews highlight slow service, with long wait times reported even during less busy hours.
- ASAnessa SalmeronOct 23, 20255.0I actually get hot fresh food at this location. Darrell always has a positive attitude and working hard to get everyone's order to the quick and correct. That man deserves a raise based on his positivity and customer service
- PAParker AndertonOct 15, 20251.0Pulled up for an order and they said it’ll be out soon. Waited 30 minutes and asked for an update. They completely forgot.
- RBRosa BensonOct 12, 20251.0Horrible customer service and food wasn’t fresh
- BDB. DancerSep 26, 20255.0I had the garlic butter bacon cheeseburger and hooked up chili cheese tater tots along with a milkshake. Darrell brought it out to me and he was extremely good natured and friendly explaining that it was fresh and hot. And it definitely was. The Sonics I have been to lately I've been lacking, slow, and the food I had their made me want to throw it away. That said this is the best Sonic around in my opinion. Thank you. I'll definitely be returning.
- SSStuSep 18, 20251.0Always so slow