Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesquite, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1851 Military Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,169 reviews
5 stars
401
4 stars
218
3 stars
136
2 stars
98
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders, often with no updates or communication from staff.
Staff Attitude
Customers frequently reported unprofessional and rude behavior from staff, including ignoring orders and displaying a lack of urgency.
Order Accuracy
Multiple reviews mentioned incorrect orders being delivered, with missing items and wrong food being common complaints.
Food Quality
Several customers expressed disappointment with the quality of food, noting issues such as cold items, soggy ingredients, and overall decline in taste.
Management Issues
There were mentions of poor management practices, including understaffing and lack of proper training for employees, contributing to the overall negative experience.
- GTGloria TR6 days ago5.0Depending on the staff, this is a 5 star Sonic location.
- AOAngelica Correa O'BarrDec 7, 20251.0Staff seems inexperienced. Waited at the drive through to order for 15 minutes with no answer. The car in front had already left. Staff doesn’t know who let the customer know there is a wait. Or something. Just ignored us when we pulled up to the pick up window. We literally had to know on the glass window. The staff did not know how to respond when we told them we were waiting at the order screen. They just stared like…. Have you ever spoken to a customer before??? We left without food knowing it would not be any good.
- SOShane O'BarrDec 7, 20251.0Service so so bad it makes you feel like they hate their customers.
- TDTone DefNov 10, 20251.0I used to love the frito pie burrito. Saw that it was on the menu today and it was chilly out so I wanted something warm so I ordered one. I knew something was wrong when I get it because I didn’t feel anything warm when I went to grab it so I decided to wait to get home to warm it up. So I finally get ready to eat it and go to a bite. Why is it all chips! These folks squirted a little chilli on these chips like it was some sour cream . My mouth is still dry from the first bite. The pics actually make it look like like it’s more chilli than it actually is. Terrible experience.
- SCsergio castanedaNov 1, 20251.0Food was late and missing an item. All u see is the staff on their phones. Barely wanting to work.