Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesquite, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1800 Oates for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,108 reviews
5 stars
533
4 stars
255
3 stars
130
2 stars
62
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some waiting over 30 minutes without receiving their food.
Customer Service
Mixed reviews on customer service; while some employees were praised for their friendliness, others were noted for being rude and unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others found them unsatisfactory or cold.
Management Issues
Several reviews highlighted poor management practices, including unhelpful responses to customer complaints and lack of accountability.
- CGCorporate Shopper N TX Certified Reviewer GuideDec 10, 20255.0Fast service! Food was good and parking lot was clean. I don't get to go to that location that much but it was a perfect Sonic experience!
- NTNicole TuckerNov 8, 20251.0Tonight's burger was disgusting order was made wrong I went back asked for no mayo burger was drenched in mayo it was sloppy then I said no mayo so I had to take it back fries were flimsy got the right burger made over but that was even more nastier meat had no seasoning and has around 6 pickles on it cheese at the bottom of the burger I live across the st so I've came here 4 to 5 times each time food was amazing I noticed they had a new cook black guy with dreads saw him on his phone the whole time didn't change gloves and went to make my food as a chef this is not accepted from my point of view i will never eat at this sonic again off that one experience from having excellent food to getting this nasty burger I am very disappointed in the service I received to ight 11/8/2025 at 7pm
- KCKandi CaneOct 14, 20255.0Always great.
- TZTHE RANMAN ZONESep 18, 20254.0Customer service very good. Order was completed in a timely manner. Great Job!
- GRGeorge Lanier RealtorSep 8, 20255.0Quick bite to eat? This is your place.