Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in TownEast Mall.
Many customers praised the attentive and friendly service from various waitstaff, particularly highlighting specific servers like Rashad and Nathan.
Food Quality
While some reviews praised the delicious food and well-cooked steaks, others reported issues with food temperature and preparation, including cold dishes and incorrect orders.
Atmosphere
The restaurant's atmosphere received positive feedback for being clean, well-decorated, and comfortable, although some noted it could be noisy during busy times.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and service issues, indicating a need for better oversight and responsiveness.
Inconsistency
There were mixed reviews regarding the consistency of food quality and service, with some customers having excellent experiences while others faced significant issues.
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Diana Tilton
3 days ago
5.0
It was my Dad's 90th birthday and he wanted me to bring steak to his house.
My *go to* place was closed at lunch so I chose the Salt Grass in Mesquite because they were open. Let me tell you. I was pleasantly surprised! Everything was SO good!
The salads were fresh, perfect. Our filets were cooked perfectly, no *weird stuff* in there. I ate every last piece, as did my Dad. The baked potatoes were HUGE and fully cooked. No hard spots. YUM YUM YUM.
I think I have my new *go to* steakhouse for Dad. Thanks for making his day special Salt Grass!! It is a little pricey right now but that will change I am sure.
PS I ALWAYS forget pictures! Ugh!
BR
Brich Rodas
Nov 17, 2025
1.0
When there yesterday and no Bueno! Stake was asked to be medium well and it was red still! Ask for fish and it was cold we ask for salads and all the food was brought all at once we lost out appetite for 70 dollars plus no Bueno!
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Linda Hoang
Nov 17, 2025
1.0
Came here to have lunch . Ordered the ribeye, came out wrong, had to wait longer, and it still didn’t come out correct .. yet they still tried to charge me double, and charge me at full.. while my partner was already done with her meal. I believe the manager came but was very short. Didnt help at all . Won’t be coming back to this establishment
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L Lewis
Nov 8, 2025
5.0
Our waitress (Audrey) provided outstanding service. She was attentive, ensured our drinks arrived without delay, and our meals were served promptly and hot. She was also very accommodating with my dietary restrictions and offered thoughtful suggestions to make sure everything suited my needs. She truly made our dining experience enjoyable. Excellent service Audrey!
LL
Listed
Nov 5, 2025
2.0
I’ve been going to this location for quite sometime, I’ve NEVER been disappointed on anything. The last couple times I’ve been here the food has been way below its quality standard. The prices are higher now which I can understand based off tariffs, but the food quality should at least match for what you’re paying. I feel like I been low balled tonight and my experience was very poor. I at least tipped my server well because he had nothing to do with this. Saltgrass corporate needs to pay more attention to what they’re sending to there stores, because as of right now I could go to Denny's and get the same steak for a lesser price.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to accommodate your dining preferences.
What are the regular dining hours for Saltgrass Steak House?
Saltgrass Steak House is open daily from 11:00 AM to 9:30 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Can I order delivery from Saltgrass Steak House?
Yes, Saltgrass Steak House offers delivery services from 11:00 AM to 9:30 PM daily. You can order online at https://www.saltgrass.com.
Is there a happy hour at Saltgrass Steak House? When is it?
Happy hour is available Monday through Friday from 3:00 PM to 7:00 PM. Happy hour is closed on weekends.
What types of pickup and delivery options does Saltgrass Steak House provide?
Saltgrass Steak House offers in-store pickup, curbside pickup, and delivery options for your convenience.
Does Saltgrass Steak House provide a menu online?
Yes, you can view the Saltgrass Steak House menu online at https://www.saltgrass.com/location/saltgrass-mesquite/#menus.
Can I make reservations online for Saltgrass Steak House?
Yes, online reservations can be made at https://www.saltgrass.com/location/saltgrass-mesquite/.
What are some nearby services or stores around Saltgrass Steak House at TownEast Mall?
Nearby places include Charles M. Sauter and Associates (dentist), Aveanna Healthcare, and 5 Star Windshields, which provide a range of health, medical, and automotive services for your needs before or after dining.
Are there any convenient gas stations near Saltgrass Steak House?
Yes, Texaco Station Mesquite and Mobil are nearby gas stations where you can fuel up when visiting Saltgrass Steak House.
What shopping options are close to Saltgrass Steak House that I might want to visit?
You can visit Boot Barn for footwear and clothing, At Home for furniture and home goods, and Town East Tower shopping center, all located near Saltgrass Steak House at TownEast Mall.