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On The Border Mexican Grill & Cantina

4.1
(3717 reviews)

Business Details

1414 Gross Rd, Mesquite, TX
75149, United States
(214) 462-7770
https://www.ontheborder.com/locations/mesquite/

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
1414 Gross Rd, Mesquite, TX
75149, United States

Hours

Reviews

4.1
3,717 reviews
5 stars
2,060
4 stars
815
3 stars
409
2 stars
167
1 star
266
  • SS
    Si Si
    1 day ago
    2.0
    I used to visit this location often when I lived in Mesquite. Since moving to the Forney area I hadn’t been in awhile, I decided to stop by on my way home to pick up dinner for my family. The last time we ate here was when they had the 2 4 6 dinner deals, so it had been a while. I ordered the appetizer plate that comes with four beef empanadas. I was told it would include lettuce, guacamole, and queso. When I quickly checked the bag at the restaurant, it looked like everything was there. However, after just getting off work and being ready to go home, shower, and relax, I didn’t take everything out to double-check the order. When I got home and started serving my family, I noticed there was no lettuce or guacamole. There was also a very small container of queso—when I say small, I mean the same size container you’d normally get to-go butter in. I also ordered a side of rice, and the portion I received was about a kid-sized scoop. I called and spoke with the manager, Maria, who said they would mail me some comp bucks. From how she explained it, it sounded like they would help cover my next order, although it wasn’t clear if that meant the whole meal or just part of it. Overall, I’m disappointed with the order. If I didn’t live so far away now, I probably would have gone back to have it corrected. Lesson learned: no matter how tired you are, always check your food before leaving. Thank you to Maria for trying to help resolve the situation. Hopefully the comp bucks arrive soon so we can give them another try.
  • CS
    C. S.
    1 day ago
    5.0
    The food, the service...20/10 Our server Malachi was absolutely awesome! Made sure we were okay from start to finish, and updated us about the delay in our to-go order but he was absolutely awesome! The hostess was awesome too! The place has changed since my man and I were last here but the service and good food made up for it. We will definitely be back again! Keep up the great work!
  • TP
    Tax Expert Specializes on Restaurant’s policy
    3 days ago
    1.0
    If you’re going to order online do it at ur own risk and this place dont play about their discounts now that i guess we can say theyre going bankrupt i applied a discount on my order and they took that shiiiii right BACK… can’t even hit on no tip because these people want tip even tho they don’t do anything but hand me my order lmao crazy. REPEAT i REPEAT dont ever use a discount on an item because this place will remove that once u step foot on the restaurant and u have to pay extra. Food is kinda garbage too
  • EG
    Elizabeth Geurin
    Mar 2, 2026
    1.0
    On Saturday, I called to arrange seating for 15–17 people at 6:15 p.m. on Sunday. After 10 minutes of being placed on hold with no communication, I hung up. When I called back, I spoke with Janet, the manager, who took down our party details and asked me to call Sunday at 5 p.m. to remind the team so tables could be prepared and ready for the group. I called around 5 p.m., gave a heads up that we’d be there at 6:15 with 15 people, and confirmed the tables would be available and ready for the group. The tables were not ready at 6:15. We were seated around 7 pm, and they sat us at two separate tables. We asked to move the tables together, which they did consent to. It felt like there was no communication, accountability, or clear process for handling a large group, despite doing exactly what we were asked to do. This was disappointing and frustrating.
  • JR
    J Rodriguez
    Feb 14, 2026
    1.0
    This restaurant used to be our absolute favorite. For years, every holiday and special occasion meant ordering takeout from here. Sadly, after today’s experience, we won’t be returning. The menu is completely different now, and many of our favorite items are gone. We decided to try several dishes anyway, hoping it would still live up to the memories, but it didn’t. The shrimp tacos were hard and the tortillas crumbled apart. The queso was so watered down it wouldn’t even stay on the chips. The salsa smelled so bad it literally turned our stomachs just from the smell. The enchiladas had no sauce on them at all. The birria tacos were soggy instead of crispy, and the consommé wasn’t even a sauce, it was just full of extra meat. The burrito was dry, the beans were runny, and the rice was hard. The only thing that was actually good was the burger (which is surprising at a Tex-Mex restaurant). To make matters worse, our bill was over $200.00, and when I went to pick up the order, the cashier said I still owed $2.00 — even though my receipt clearly showed a zero balance. I ended up telling them to take it out of the tip I had already left. This place used to be something we looked forward to for special memories. It’s disappointing to see how much it has changed, and unfortunately, we won’t be back.

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations to ensure you have a table when you arrive.

What are the regular operating hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.

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