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McDonald's

3.3
(1677 reviews)

Business Details

4450 Gus Thomasson Rd, Mesquite, TX
75150, United States
(972) 681-0854
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4450 Gus Thomasson Rd, Mesquite, TX
75150, United States

Hours

Reviews

3.3
1,677 reviews
5 stars
585
4 stars
283
3 stars
234
2 stars
119
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Customer Service

Feedback indicated a lack of professionalism and attentiveness from staff, with some customers experiencing rude behavior from employees.

Food Quality

While some customers enjoyed their meals, others complained about cold or poorly prepared food, including overcooked fries and incorrect items.

Cleanliness

The restaurant was noted to be clean in some areas, but there were complaints about dirty tables and bathrooms.
  • PP
    Paola
    2 days ago
    1.0
    I went to buy some large fries and when I got home I saw there were very few left. What a disappointment!
  • BG
    Briseyda Gonzalez
    3 days ago
    1.0
    Just came in and had to wait about 20 minutes to get our food, not just that but, I requested ketchup and for a meals we only got seven little packs. When did people think that you will buy a hamburger and expect you to only use one per item. Then instead of getting sprite we were given carbonated water because that’s what it taste like. This place is going downhill little by little. You must always check your food because you at times pay for extra things that they don’t seem to bother to take a look at what is being ordered. It only takes one person to give a bad review because they do not attend to customers needs and make sure everything is working or running properly.
  • SA
    Sharde Allen
    6 days ago
    1.0
    I ordered a fish sandwich. My bread was super hard!!!!!!!!!! It was so hard that you can hear the sound of me knocking on the bun!!! No point in returning it cause I was already home for the night. Fish sandwich are already expensive. Such a waste of money that I had to throw away.
  • MT
    Maricruz Torres
    Feb 19, 2026
    1.0
    They never check to see if they give everything you ask for they are in such a hurry to get everyone out the door that they always leave something out of the order and then I am asked if I can move forward to check my order if I had not checked my order I would have been missing 3 hash browns they are quick to say please move but not quick enough to make sure that the customer gets all of the order this place needs better management and training but am sure one cares because McDonalds is a large food chain and no matter what happens we all come back it’s just upsetting that no one inside cares
  • TM
    TH mari
    Feb 7, 2026
    1.0
    So it says 24hrs but the lady told they only have 2 ppl working, so she cant take my order. Idk what that has to do them doing there job if your not going to serve ppl then why are you at work? I think someones stealing hours i will be calling corporate and also isnt that false advertising to say your 24 hrs and have ppl there but not work or serve customers higher ups gotta do better unacceptable

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4450 Gus Thomasson Rd, Mesquite, TX?

McDonald's at 4450 Gus Thomasson Rd, Mesquite, TX is open 24 hours a day, 7 days a week.

Is there a drive-through service available at this McDonald's location?

Yes, this McDonald's offers a drive-through service that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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