Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,580 reviews
5 stars
664
4 stars
317
3 stars
219
2 stars
100
1 star
280
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of orders being handled incorrectly or with a lack of attention.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items, and some customers expressing dissatisfaction with the freshness of their meals.
Speed of Service
While some customers noted quick service, many others experienced long wait times, especially for drive-thru and curbside orders.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and malfunctioning equipment.
- CRChristian RambayNov 10, 20255.0The manager at this location was very helpful. Thank you so much for helping my kid with his toy that it was missing the last time. You definitely made it right.
- ARalbertico rojasOct 25, 20251.0For a paying customer would expect a better customer service not my fault your in there Buddy
- SSSem SmithOct 23, 20251.0Charged for sauces.
- ELErick LaurencioOct 15, 20254.0La comida no la hacen como la ordenas y muchas veces frías o con sensación de que esata hecha por largo tiempo
- BDbob.ross. dooderOct 14, 20251.0Got my daughter a happy meal, she went to open her toy and the box was empty. I went to the front to show them, thinking I would obviously just get another one with a toy actually inside because ya know I paid for it... Nope! They can't "exchange" toys ... I don't want to exchange anything I want what I paid for... By the looks of the reviews this place is a joke!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Mesquite, TX?
McDonald's in Mesquite, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
Can I use the drive-through at any time at this McDonald's?
Yes, the drive-through is open 24 hours every day of the week.
What payment methods are accepted at McDonald's Mesquite TX?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's conveniently using my phone?
You can order via the McDonald's app available on both the Apple App Store and Google Play Store.
Is there any rewards program available for frequent customers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
Are there any nearby places I might want to visit before or after dining at McDonald's?
Nearby attractions include Amc Theatres Mesquite 30 for movies, Bed Bath & Beyond for shopping, and Panera Bread for cafe and bakery treats.
If coming to McDonald's Mesquite, are there nearby retail and service stores to check out?
Yes, nearby you can find LifeWay Christian Store for books and religious items, the Thomas Sewing Center for arts and crafts, and the GEICO Insurance Agent for insurance needs.
What mobile phone stores are near McDonald's in Mesquite?
Nearby mobile phone stores include T-Mobile and two AT&T Stores, which can be convenient for phone and telecom needs.