Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,160 reviews
5 stars
813
4 stars
430
3 stars
318
2 stars
165
1 star
434
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times for food, both in-store and drive-thru, often being asked to park and wait.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of certain menu items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and concerns about food safety.
- JMJesus Melchor1 day ago1.0Bought a Big Mac meal, 2 snack wraps, 2 large fries, 1 medium fry. When I went to ask for 2 packets of bbq sauce I was charged. It’s only $0.50 which is nothing but this is just corporate greed. You would think that after buying all that you at least have the right to get a couple packets of sauce but no. Won’t be coming here anymore will rather support the Burger King down the road!
- MKMason KitseallyNov 17, 20253.0I had ordered through Uber eats. I didn't get my fries or my sauces for my nuggets. Ugh. Sad moment.
- DHDulce Perez HernandezNov 16, 20251.0During my recent visit to the drive-thru, I encountered an employee who exhibited unprofessional and disrespectful behavior. When I requested that he repeat my order, he responded with an eye roll and did not provide my change. Upon speaking with the manager after explaining the situation, she did not offer an apology nor did she attempt to return my change. Instead, she merely stated, “Okay, I’ll talk to him.” This behavior is unacceptable, as customer service should be the top priority.
- KJKyle JonesNov 7, 20251.0This place sucks. They try to make everyone park and wait for the food. The drive-thru is just a formality. You can tell mostly everyone has English as their second language.
- NCNathan ClementsOct 27, 20251.0This location is horrible at taking care of inside customers whether they are trying to place an order or pickup a delivery. They prioritize drive thru and unless you get their attention by calling them they will continue to sit and look at you while walking by like your not even there. It's been like this everytime that I have come in. I'm literally writing this right now while still standing here waiting to be acknowledged after already standing here for 10 minutes. Smh. My order has literally been sitting on the counter the whole time and I still haven't been acknowledged or anything.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2012 Scyene Rd, Mesquite, TX?
Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is there a drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours every day of the week.
What are the payment options accepted at McDonald's on Scyene Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android for convenient mobile ordering.
Does this McDonald's location offer WiFi and mobile offers?
Yes, services at this location include WiFi, mobile offers, mobile ordering, and McDelivery.
What are the restaurant hours for McDonald's at 2012 Scyene Rd?
This McDonald's is open 24 hours every day of the week.
Are there other fast food options near McDonald's on Scyene Rd?
Yes, nearby fast food options include Griff's Hamburgers, Dairy Queen, Panda Express, and Taco Bell, all convenient choices for a variety of tastes near McDonald's.
What nearby amenities can I visit around McDonald's on Scyene Rd?
Nearby amenities include Iron Horse Village real estate services, Wave Wash Carwash, Texas Star Cleaners laundry service, and mobile phone stores like Metro by T-Mobile to assist with various needs after your meal.
How can I find transportation or fuel services near McDonald's on Scyene Rd?
Nearby transportation and fuel options include gas stations like Shell and convenient stores such as 7-Eleven, as well as ATMs like Coinsource Bitcoin ATM and LibertyX Bitcoin ATM for your financial transactions.