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McDonald's

3.5
(2202 reviews)

Business Details

2012 Scyene Rd, Mesquite, TX
75149, United States
(972) 289-2950
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2012 Scyene Rd, Mesquite, TX
75149, United States

Hours

Reviews

3.5
2,202 reviews
5 stars
825
4 stars
433
3 stars
324
2 stars
167
1 star
453

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and for curbside orders, often exceeding reasonable expectations.

Food Quality

Several reviews noted that food was served cold or stale, with complaints about the freshness and preparation of items.

Cleanliness

There were multiple mentions of unsanitary conditions and a chaotic atmosphere, particularly with rowdy customers inside the restaurant.
  • AT
    Alejandro Torres
    4 days ago
    1.0
    Mal carácter de los empleados mi comida me la entregaron mal no vuelvo a este lugar
  • MR
    Mara Ramirez
    5 days ago
    1.0
    Hoy 21 de feb 2026 regrese al restaurante por unas mansanas que olvidaron poner en mis cajitas felices y la manager fue muy grocera desde que llame me dijo ( nose como audarla) al llegar me dieron mis mansanas y las deje caer por que para mi el valor no eran las mansanas sino la atencion de la corporacion McDonald's!!! Pero ahi en ese momenda la empleada me dijo " estúpida" y tengo el video
  • MR
    Maria Ramirez
    5 days ago
    1.0
    Hace aproximadamente 10 minutos regrese al restaurante por unas mansanas que olvidaron poner en mis cajitas felices y la manager fue muy grocera desde que llame me dijo ( nose como audarla) al llegar me dieron mis mansanas y las deje caer por que para mi el valor no eran las mansanas sino la atencion de la corporacion McDonald's!!! Pero ahi en ese momenda la empleada me dijo " estúpida" y tengo el video
  • SS
    Shantel Sims
    Feb 18, 2026
    1.0
    The service sucks. Reached out to corporate got a customer relation number and they still never followed back. Not giving you any more free money!
  • AV
    Ana Vazquez
    Jan 31, 2026
    1.0
    Tonight I stopped by, ordered through the window as usual, and ordered food. I always order a vanilla iced coffee, and after 17 minutes at the drive-thru, they finally gave me "my coffee," which tasted more like water with cream because it really didn't have any flavor. It had sweetener, let alone coffee. This time the service was truly terrible.😔

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2012 Scyene Rd, Mesquite, TX?

Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Is there a drive-through service available at this McDonald's location?

Yes, the drive-through is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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