McDonald's

3.5
2364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1444 S Beltline Rd, Mesquite, TX
75149, United States

Hours

Reviews

3.5
2,364 reviews
5 stars
903
4 stars
453
3 stars
380
2 stars
177
1 star
451

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Speed of Service

Numerous reviews highlighted slow service, particularly during peak hours, with long wait times reported.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area and restrooms.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • AC
    Anthony Carrion
    4 days ago
    1.0
    Ordered a frappe at 8:45am didnt get my order till 9:05am horrible service this is the last time coming like everybody running around and nobody know what's going on and the manager Rosalva didnt apologize and didnt take ownership of her mistake
  • TG
    Taury Gilkey
    Nov 13, 2025
    3.0
    I just ordered 2 egg mcmuffins and bit into one and the whole egg shell was in my damn sandwich. I stop here often on my way to work and this never happened before. Couldn't take it back because I was already at work.
  • JS
    Jamie Sanchez
    Oct 29, 2025
    5.0
    This mcdonald’s is amazing. I ordered breakfast through the app and it got cancelled, I decided to go inside to see what was going on. I ordered breakfast too late through the app, and it was 30 min past breakfast time at this point. I was willing to buy lunch because I knew I ordered too late through the app. I believe the manager showed up not sure what her name was but it was a nice hispanic lady, and said she was gonna check her inventory for the stuff I ordered. She came back and took my order, and gave me exactly what I ordered! I really appreciate the care and the attentiveness of this location because even though I was the customer irresponsible for ordering breakfast late she took her time to get me what I needed. Please treat these people with love and respect as they do us!
  • AS
    Alexis Segovia
    Oct 23, 2025
    1.0
    They are always messing up my order. If I don’t double check they’ll get it wrong. I can’t always check because Im grabbing them something fast to eat so I can be on my way to the kids practice. It’s a recurring error and when I tell them the managers are always with an attitude because I’m holding up their line the say.
  • EH
    Evie Hernandez
    Oct 15, 2025
    1.0
    This location has managed to get something wrong in my last recent orders. Asked for well done fries and got stalled cold fries. In another order which I placed today around 6:09pm I asked for well done fries and when I pulled up to the pick up window, the individual said with an attitude can you please make sure you check your fries are well done! and rolled his eyes. They also started charging for condiments which is fine, but even after they charged me for 2 condiments they forgot to give them to me in my order. I tried to call store to let them know about these issues and someone answered the phone twice and stood quiet. Then when I tried to call back again they would answer and hang up the call immediately 4 seperate times. I don't care if its a fast food place or not there should be more professionalism in the work place. Unfortunately they don't have that here.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1444 S Beltline Rd, Mesquite, TX?

McDonald's at this location operates 24 hours a day, 7 days a week.

When is the drive-through at McDonald's open?

The drive-through is open 24/7 every day of the week.