McDonald's

3.5
2376 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1444 S Beltline Rd, Mesquite, TX
75149, United States

Hours

Reviews

3.5
2,376 reviews
5 stars
907
4 stars
452
3 stars
382
2 stars
177
1 star
458

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, particularly during evening shifts.

Service Speed

Many reviews mentioned slow service, long wait times, and inefficiencies in handling orders.

Food Quality

Customers expressed dissatisfaction with food freshness, temperature, and overall quality, with some items being served cold or improperly cooked.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant and restrooms, impacting the overall dining experience.
  • HR
    Hector Rodelo
    3 days ago
    3.0
    El liga está súper frío más cuando es enero no puedes ni comer agusto por tanto frío que hace adentro aparte las papas súper saladas ,
  • AD
    Aurora Delgado
    Jan 4, 2026
    5.0
    Paso por aquí cada domingo no tardan tanto en atenderme y la comida está bien
  • GM
    Galaxy Melero
    Dec 23, 2025
    1.0
    There was a mixup at the drive-through when I ordered a sausage Mc griddle for my birthday reward. The guy who took my order was really cool and outgoing. He thought I ordered the sausage egg, and cheese Mc griddle, but that item is not eligible for the birthday reward. When I got to the window, he handed me the receipt and said, happy birthday, while he was in the middle of taking another order. It looked like he wanted to say something else. When I got the receipt, it had two items, one of them being the sausage egg and cheese Mc griddle. I thought it was a really neat exchange because of the mixup we had when placing the order. A big thanks to the manager or the employee for the blessing. I get to the last window for pick up. A woman hands me a bag with only one item. I show her the receipt and ask her about the other sandwich, she said I didn’t pay for it and that it was a mistake and closed the window.
  • TL
    Tito Lounge
    Dec 12, 2025
    1.0
    It will be dead quiet with an empty parking lot, lobby, AND drive-thru AND THEY WILL STILL GIVE OUT THE WRONG ORDER
  • GL
    Gigi Lopez
    Dec 9, 2025
    1.0
    I pulled in the drive thru and provided my code. it went through on my phone and the girl was a little confused and asked for it again and i told her again and also let her know it went through on my end but they kept telling me it was invalid. i tried to open the reward again and try it again but it gave me the 15 minute time limit meaning the code went through so i couldn’t give them another code. i told them what the reward was and asked if they could just put the discount but they kept telling me the code was invalid and there was nothing they could do. so i lost my reward and didn’t even get my food. terrible experience

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1444 S Beltline Rd, Mesquite, TX?

McDonald's at this location operates 24 hours a day, 7 days a week.

When is the drive-through at McDonald's open?

The drive-through is open 24/7 every day of the week.