Service quality is inconsistent; some staff are praised for friendliness and efficiency, while others are reported as rude or unprofessional.
Food Quality
Food is generally described as hot and fresh, but there are complaints about incorrect orders and food preparation issues.
Speed of Service
Many customers experienced long wait times, especially in the drive-thru, leading to frustration.
Cleanliness
The restaurant's cleanliness is noted positively by some, but others reported unsanitary conditions and disorganization.
Staff Recognition
Several employees received commendations for their exceptional service, indicating a few standout team members.
GT
Glenda Th
Oct 7, 2018
3.0
Dairy Queen has always been good. I as m gluten free. I enjoy the tacos and grilled chicken salad. My husband has been getting the hungerbuster meal deal lately. The small blizzard that comes with it is together perfect size.
JW
Judith Warren
Sep 20, 2017
5.0
My Favorite location
NN
Norma
Jun 26, 2016
5.0
Love ice cream so we are regular customers here. They remodeled the place recently a little bit and built a nice outdoor sitting. Always busy that is good for a business. Sometimes they dont clean fast but its understandable: just call and they clean.
What are the regular operating hours of Dairy Queen at 740 Gross Road, Mesquite, TX?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen at this location offer takeout or delivery services?
This Dairy Queen location offers takeout but does not provide delivery services.
Is there outdoor seating available at the Dairy Queen on Gross Road?
Yes, this Dairy Queen location has outdoor seating available for customers.
Is the Dairy Queen at 740 Gross Road wheelchair accessible?
Yes, this Dairy Queen has wheelchair accessible entrances, parking, and seating.
Does the Dairy Queen here serve coffee and dessert?
Yes, Dairy Queen at this location serves both coffee and dessert items.
Is there a drive-through available at the Dairy Queen on Gross Road?
Yes, this Dairy Queen location features a drive-through service.
What nearby places can customers visit before or after dining at Dairy Queen on Gross Road?
Customers can visit nearby places such as Donut Hole bakery, Emitt Evans Park for outdoor activities, and Martinez Restaurant for additional dining options.
Is there a Metro by T-Mobile store near Dairy Queen at 740 Gross Road?
Yes, Metro by T-Mobile, a mobile phone and internet service store, is located near Dairy Queen, making it convenient for customers combining errands.
Are there places for automotive and car care near Dairy Queen at this Mesquite location?
Yes, J and L Car Wash, offering car washing and auto detailing services, is located nearby for customers attending Dairy Queen.
Does Dairy Queen welcome children and provide seating accommodations for families?
Yes, Dairy Queen welcomes children and offers a children's menu, high chairs, and a family-friendly environment.