Brand Certified
Chipotle Mexican Grill
3.2(193 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1831 Military Pkwy, Mesquite, TX
75149, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(469) 916-6294
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://www.chipotle.com
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
193 reviews
5 stars
88
4 stars
16
3 stars
14
2 stars
4
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times due to understaffing.
Food Quality
Several reviews mentioned issues with food quality, including cold, soggy, or poorly prepared items.
Portion Sizes
Customers frequently complained about stingy portion sizes, especially for online orders.
Cleanliness
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
Numerous customers experienced incorrect orders, both in-person and through app orders.
- RBRashida BrownFeb 17, 20261.0Unorganized food jus ok customer service not good
- SASteve AlvaradoFeb 1, 20262.0Stingy with the portions
- JMJacob MartinezJan 29, 20261.0Only 1 person working the line during rush hour dinner
- EFEsmeralda FloresJan 21, 20261.0I had the worst experience there the drive thru lady was so rude and got the wrong food order and wanted me to go around a second time to pick up a bag of chips that was not added to my order because she had a big line of cars but if she would have done it right the first time this would have not happened I worked in customer service for more than 14 years and she gas non if she don’t change her attitude you will keep losing customers and your reviews will keep getting worse. I do not recommend this location always messes up on my order even tho I always try to give as second chance now I will be going farther to a different one customer service is always number one trust me that’s where it starts
- EGEsmeralda GuevaraJan 16, 20265.0Service is great, they are nice and professional. The food is great as well.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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