Chipotle Mesquite is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Several customers reported issues with food quality, including bland flavors, undercooked rice, and incorrect orders.
Cleanliness
Many reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.
Portion Sizes
Customers frequently complained about inconsistent portion sizes, feeling that they received less food than expected.
Availability of Ingredients
Multiple reviews noted that the restaurant often ran out of key ingredients, particularly during peak hours.
ER
Eduardo Ramirez
Nov 13, 2025
1.0
Walked in at about 8:30 pm was craving the Carne asada bowl with Chimichurri sauce. They close at 11 pm! They did not have any meat just carnitas & dry chicken. I told them I would wait for the carne asada. They told me it would be 30 minutes. I waited because that's what I was craving. They had already made my first bowl and finally the second bowl was ready. I could literally count the 4 little strips of carne asada, then I asked for sour cream and he threw like 3 portions of sour cream. They still have 2.5 hours left for the day and they have nothing. Lettuce and guacamole was NOT fresh.
MS
Madison Sallis
Nov 12, 2025
1.0
Manager is rude
VJ
Valerie Johnson
Nov 8, 2025
1.0
The inside was dirty,no clean tables,the chips was stale,my husband had to go back twice to try and get us fresh one, but no luck neath time,no napkins in the holder,we won't be going back,for 40, dollar's we deserve better, the meat wasn't done,we had to trash 40 dollars worth of food,was very upset
AK
ankit khandelwal
Nov 5, 2025
4.0
It’s the same chipotle experience they can work a bit on the environment. The vibe is not too good . Some changes are needed .
Need to make it more colourful it’s too dull and have shady experience. Food is good
RZ
RaRi Zillion
Oct 23, 2025
1.0
Asked the cashier was I charged right. He instantly became rude and irritated. I asked for the cashiers name and he said “we don’t give out names” so I asked for the manager he responded that he was the manager. It’s ironic that you don’t give out names but “Brittany” is on the receipt I received. Just to be certain I asked him was that his name he was signed in under and he said no. Why are you refusing your name when it prints out on the receipt? Why are you signed in under another employees name? This is my second time trying this location and I got the same results. The last time I came to this location there was no sign or announcement that there was no guacamole. I got all the way to the end to find out there was not any and they were not going to make any. (This was during lunch hour.) Overall highly disappointed in this location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Mesquite serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Mesquite?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Mesquite offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mesquite?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on Apple App Store.
Where is Chipotle Mexican Grill located in Mesquite?
It is located at 1715 N Town East Blvd, Mesquite, TX 75150, near Town East Mall in Dallas sublocality.
What are the payment options available at Chipotle Mesquite?
Chipotle accepts credit cards and offers gift cards as payment options.
Does Chipotle Mexican Grill in Mesquite cater for events?
Yes, they provide catering and catering delivery services.
Are there any places to relax or get a spa treatment near Chipotle in Mesquite?
Yes, nearby you can find XD Foot Spa and Massage Envy - Mesquite Crossing, both offering spa and massage services.
Where can I grab coffee before or after dining at Chipotle in Mesquite?
Starbucks is located nearby, providing a convenient spot for coffee or snacks before or after your Chipotle visit.
What other dining options are available near Chipotle Mexican Grill in Mesquite?
Nearby dining options include Panda Express for Chinese food, Denny's for American breakfast and brunch, Salata for salad bars, Jason's Deli for sandwiches, Five Guys for burgers, and Spring Creek Barbeque for barbecue.