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Brand Certified

Chipotle Mexican Grill

3.4
(250 reviews)

Business Details

125 US-80 E, Mesquite, TX
75150, United States
(214) 453-8260

About

Mexican Restaurant
Chipotle Mesquite East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
125 US-80 E, Mesquite, TX
75150, United States

Hours

Reviews

3.4
250 reviews
5 stars
110
4 stars
40
3 stars
19
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, particularly for protein, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, especially during order pickups.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, particularly with online and to-go orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and food stations.

Food Quality

While some customers enjoyed the food, there were complaints about the quality, including rubbery chicken and bland queso.
  • LL
    Lety
    Feb 26, 2026
    3.0
    Forgot my tortilla and extra chicken on the side. Im glad I didn't order steak cause that would have hurt more. Although I could have checked my bag but the whole point of take out is checking if the order is correct before giving it to the customer.
  • CB
    Cecilia Barcenas
    Feb 25, 2026
    1.0
    I ordered ahead on the app, and when my daughter went to pick it up, they completely ignored her for several minutes. After a long delay, they told her the order was just getting bagged—despite the app saying it was ready. Then for the first time they demanded a confirmation email to prove the order—something they’ve never asked for before even tho she has the order pulled up in the app. We’ve picked up orders here often, and never had been asked for no confirmation email. It was a kids meal for fsake. Matching the app!
  • FV
    fatima valadez
    Feb 15, 2026
    3.0
    Siempre ordeno en esta locación,pero hoy si la comida me deaepciono me salió un plástico en mi plato
  • KC
    Kevin Candelas
    Feb 2, 2026
    1.0
    It’s only with this location every single time i come here the portions at this location have been disappointing. I’ve noticed consistent under-serving. I had rewards to use and the older lady up front that was cashiering just looked completely lost. She told me 2 different prices than the ones that were appearing on the checking out screen. Not only did i have rewards that i was redeeming but i was also telling her that she had to cancel it and redo it because it wasn’t going to change in the system once you scan the rewards. How is it that i, a customer, know the system better than she does. At the end of the day none of my rewards went through and i got charged for a WATER CUP. She didn’t even give me the receipt either.
  • DD
    Dude
    Jan 27, 2026
    1.0
    With the recent winter storm I called when it was clearing up, and I just needed to ask how late they will be open. Very simple. Or it would have been if this company didn't insist on its useless automated calling service that wasted 10 minutes of my time and had to transfer me to customer support and I had to help them find the exact store I needed to finally find out how late they will be open today. This review is not against the staff of this location as I never even got to interact with them, but more of a review of the company as a whole. It is infuriating to have to go through all of these steps and waste my time just to ask a very simple question that should've been a 30 second phone call. Do not reward this automation with your business. Find a local taqueria instead.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Mesquite East offer?

They offer customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 125 US-80 E, Mesquite?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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