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Charleys Cheesesteaks

4.3
(1304 reviews)

Business Details

3730 E. Hwy. 80, Mesquite, TX
75149, United States
(972) 288-7383
https://order.charleys.com/menu/mesquite-retail-plaza/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3730 E. Hwy. 80, Mesquite, TX
75149, United States

Hours

Reviews

4.3
1,304 reviews
5 stars
873
4 stars
220
3 stars
84
2 stars
39
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being delicious, particularly the cheesesteaks and fries, although some noted issues with dryness and lack of flavor.

Customer Service

Service quality was inconsistent; while some customers reported friendly and helpful staff, others experienced rudeness and poor management.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the bathrooms and overall restaurant environment.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed concerns about high prices relative to portion sizes and food quality.
  • JJ
    JamesB02
    Feb 25, 2026
    5.0
    I ordered a regular size CHICKEN Philly,fries. and a regular size strawberry. lemonade. The portions. were generous enough for me to have leftovers for the next day. The food was. seasoned well. I enjoyed this meal.
  • JB
    Janice Bell
    Jan 19, 2026
    5.0
    Food is really awesome
  • EA
    Elizabeth Aldava
    Jan 15, 2026
    2.0
    Wow management like Corporate y’all need to get in here and give this night manager the boot we dinned in and a young black lady came in with a issue and he just argued with her. That is very bad for business this place doesn’t even have that great of reviews this dude has done nothing but run the register why the two ladies working with him do all the work .
  • SH
    Styles H
    Dec 24, 2025
    1.0
    Who else hates tol been rushed when you go to a new restaurant you trying to find out about...The only reason they get one start is because the food the franchise is phenomenal. I'mma tell you something customer service trash so called manager Rex he lied that's not his name but ok can't understand the words that are coming out of my mouth and act like it's my fault he rung up the wrong food and when he could of made it right he ignored me and said that what you ordered to late I already made it....then I asked for a refund because going back and forward with his was pointless I couldn't understand him he couldn't understand me he said No 🤔Nope Never NEVER EVER EVER EVER will I visit this location again but the food is tasty yehhh! Guess I will go to the one in Walmart off Hyw 80 maybe they will appreciate my hard earned money.
  • GC
    Gladena Cole
    Dec 18, 2025
    3.0
    Only rating lemonade. Good but not fresh lemon. Expensive.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours for Charleys Cheesesteaks in Mesquite?

Charleys Cheesesteaks in Mesquite is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks does not offer delivery service at this location.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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