Many customers praised the food for being delicious, particularly the cheesesteaks and fries, although some noted issues with dryness and lack of flavor.
Customer Service
Service quality was inconsistent; while some customers reported friendly and helpful staff, others experienced rudeness and poor management.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the bathrooms and overall restaurant environment.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Pricing Concerns
Customers expressed concerns about high prices relative to portion sizes and food quality.
JJ
JamesB02
Feb 25, 2026
5.0
I ordered a regular size CHICKEN Philly,fries. and a regular size strawberry. lemonade. The portions. were generous enough for me to have leftovers for the next day. The food was. seasoned well. I enjoyed this meal.
JB
Janice Bell
Jan 19, 2026
5.0
Food is really awesome
EA
Elizabeth Aldava
Jan 15, 2026
2.0
Wow management like Corporate y’all need to get in here and give this night manager the boot we dinned in and a young black lady came in with a issue and he just argued with her. That is very bad for business this place doesn’t even have that great of reviews this dude has done nothing but run the register why the two ladies working with him do all the work .
SH
Styles H
Dec 24, 2025
1.0
Who else hates tol been rushed when you go to a new restaurant you trying to find out about...The only reason they get one start is because the food the franchise is phenomenal. I'mma tell you something customer service trash so called manager Rex he lied that's not his name but ok can't understand the words that are coming out of my mouth and act like it's my fault he rung up the wrong food and when he could of made it right he ignored me and said that what you ordered to late I already made it....then I asked for a refund because going back and forward with his was pointless I couldn't understand him he couldn't understand me he said No 🤔Nope Never NEVER EVER EVER EVER will I visit this location again but the food is tasty yehhh! Guess I will go to the one in Walmart off Hyw 80 maybe they will appreciate my hard earned money.
GC
Gladena Cole
Dec 18, 2025
3.0
Only rating lemonade. Good but not fresh lemon. Expensive.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks in Mesquite?
Charleys Cheesesteaks in Mesquite is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service at this location.
Is there a drive-through service available at Charleys Cheesesteaks in Mesquite?
No, the Charleys Cheesesteaks location in Mesquite does not have a drive-through service.
Can customers order food for pickup at Charleys Cheesesteaks?
No, pickup service is not available at this Charleys Cheesesteaks location.
What are the payment options accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
What is the address and location of Charleys Cheesesteaks in Mesquite?
Charleys Cheesesteaks is located at 3730 E. Hwy. 80, Mesquite, TX 75149, United States, inside the Mesquite Retail Plaza.
What nearby gas stations can customers visit when coming to Charleys Cheesesteaks?
Customers visiting Charleys Cheesesteaks can find several nearby gas stations such as Fuel City Mesquite, CAT Scale, Shell, and Mobil to conveniently fuel their vehicles.
Are there any nearby hotels for visitors planning to stay overnight near Charleys Cheesesteaks?
Yes, nearby hotels include Motel 6 Mesquite - Tx – Town East, Studio 6 Mesquite - Tx – Town East, and Days Inn Dallas - East/ Mesquite, offering convenient accommodations close to Charleys Cheesesteaks.
What nearby dining options are available near Charleys Cheesesteaks in Mesquite?
Other nearby dining options include Little Caesars for pizza, Mesquite Bar and Grill for pub-style food, and Crescent Cafe for American-style diner meals.
How might customers visiting Maxi's Hair Salon combine their visit with Charleys Cheesesteaks?
Customers can enjoy a meal at Charleys Cheesesteaks conveniently located near Maxi's Hair Salon within the Mesquite Retail Plaza, making it easy to grab a delicious sandwich before or after their salon appointment.
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