Charleys Cheesesteaks

4.3
1286 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3730 E. Hwy. 80, Mesquite, TX
75149, United States

Hours

Reviews

4.2
958 reviews
5 stars
565
4 stars
201
3 stars
80
2 stars
35
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the cheesesteaks and fries, several reviews noted issues with food quality, including bland flavors and dry items.

Customer Service

Customer service received mixed reviews, with some praising friendly staff while others reported rude behavior and poor handling of orders.

Cleanliness

Several customers mentioned cleanliness issues, particularly with the bathrooms and overall restaurant condition.

Pricing

Many customers felt the prices were high for the quality and portion sizes of the food, leading to dissatisfaction.
  • SH
    Styles H
    Dec 24, 2025
    1.0
    Who else hates tol been rushed when you go to a new restaurant you trying to find out about...The only reason they get one start is because the food the franchise is phenomenal. I'mma tell you something customer service trash so called manager Rex he lied that's not his name but ok can't understand the words that are coming out of my mouth and act like it's my fault he rung up the wrong food and when he could of made it right he ignored me and said that what you ordered to late I already made it....then I asked for a refund because going back and forward with his was pointless I couldn't understand him he couldn't understand me he said No 🤔Nope Never NEVER EVER EVER EVER will I visit this location again but the food is tasty yehhh! Guess I will go to the one in Walmart off Hyw 80 maybe they will appreciate my hard earned money.
  • GC
    Gladena Cole
    Dec 18, 2025
    3.0
    Only rating lemonade. Good but not fresh lemon. Expensive.
  • ML
    Maritza Lopez
    Dec 8, 2025
    1.0
    This was my first time being disappointed by Charley's. They apparently didn't have celery sticks available at this location, instead they charged us for cheese sticks. On top of that the presentation was horrible. Cheesesteak wasn't assembled like usual and they didn't add a pickle slice to my combo either. Their strawberry lemonade is usually my favorite but unfortunately I was disappointed by that as well.
  • VG
    Venessa Garza
    Nov 29, 2025
    5.0
    My husband & I always pass by here but today we decided to stop and I must say I cant believe we didnt stop sooner! Food is soo delicious & Strawberry lemonade was chefs kiss! Lady & man behind counter were friendly. we cant wait to go back and try everything on the menu.
  • BS
    Barnett S
    Nov 17, 2025
    1.0
    Food is decent and will do in a pinch, however the cheese whiz did most of work. Service is poor *They refuse to give water. *They will not give bags for To-Go orders. I did not appreciate the aggressive nickel and diming.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours for Charleys Cheesesteaks in Mesquite?

Charleys Cheesesteaks in Mesquite is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks does not offer delivery service at this location.