Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Merkel, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9846 Interstate 20 for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
803 reviews
5 stars
297
4 stars
189
3 stars
134
2 stars
49
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality of food received.
Staff Behavior
There were multiple mentions of unprofessional behavior from staff, including rudeness and lack of attentiveness.
- PKPriscilla KirklandDec 19, 20255.0I love the drink specials.
- GAGary AycockNov 18, 20251.0We ordered two burgers with mustard only because we don't care for the industrial mayonnaise, they still put the industrial mayonnaise and a tiny bit of mustard on each, they were served with rotten tomatoes, wilted lettuce, cold patties, I love sonic but this was the absolute worst sonic I've ever visited, health inspector should shut this place down before someone gets severely sick.
- SFSamantha FullerNov 15, 20255.0Typical Sonic drive in, fast, convenient and consistent
- RWRitchie WayNov 12, 20252.0The adjacent parking lot to this location belongs to A truck stop and is poorly maintained. Lots of pot holes. My advice to you - if you arriving from the opposite direction-is to take a left on the two way service road after crossing over the highway. This will allow you to enter sonic on the left into their parking/service area which appears new and definitely free frim pot holes. We were on a long trip and it was late in the afternoon. both my wife and I were extremely hungry. We ordered a couple of value meals and decided to order two shakes. When the food arrived the bill was $36 Dollars. That was not only more than I had, it is too much money for what I ordered. I They rang the tots up separate from the sandwich and added the shakes at happy hour price since value meals can't be half price. No other solution was offered so we sent the food back and had them adjust the bill for just the two shakes. We left with our hunger but more importantly most of our money. zi don't know what the fix is but communication would have helped since the two value meals added up to less than $20.00 before tax. Where the additional $16.00 was added in I don't know. Sunce Sonic has been one of my favorite fast food restaurants I will give them another chance, but with an eye of caution on the $.: That said the shakes where great, not filling, but great!
- DADon AndersonOct 22, 20255.0Great go-to place on our road trips around the state of Texas. Lunch is a quick break and allows us most time photographing the back roads of Texas.