Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mercedes Subway® Restaurant at 369 North Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
226 reviews
5 stars
110
4 stars
45
3 stars
22
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including missing ingredients and unsatisfactory sandwiches.
Cleanliness
There were complaints about the cleanliness of the restaurant, particularly the restrooms.
Staffing Issues
Customers noted that the location often seemed understaffed, leading to slow service and operational problems.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and highlighted good food experiences.
- ASAdolfo SanchezNov 8, 20251.0Didn't have what I wanted they were out of it
- DOD'andré OlivaresOct 28, 20251.0I placed an order for a Toasted Italian Herb & Cheese Bread sandwich with Oven Roasted Turkey (hot) and light mayo .I was given Italian bread with cold meat and excessive mayo. When I politely brought this to the employees’ attention(A Guy With Glasses), instead of correcting the mistake, he and the manager became rude and disrespectful, even cussing at me and telling me to leave the store and never come back. Their behavior was completely unprofessional and unacceptable, especially when I was simply asking for the order I had paid for to be made correctly. I have always enjoyed Subway, but this experience left me very disappointed and uncomfortable. I hope management will address this situation with the staff to ensure better customer service and professionalism in the future.
- SSStormy ShaloneOct 21, 20251.010/10 need a completely new staff down to their incompetent manager. Also food completely trash and taste expired. Fountain machine never work.
- CACraig AlanizSep 23, 20255.0Took time for my order
- MGMichelle GSep 10, 20251.0There is a guy with glasses, he just stares with a horrible face waiting for u to hurry and talks with an ugly attitude, when I asked what was available he didnt even want to talk and offer, since I wasnt able to see the meats, we walked out asap.. if he doesnt feel like working he should just quit and go home, its always the same horrible service with him. This happened around 5pm
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 369 North Avenue, Hidalgo, Mercedes, TX 78570, USA.
What are the operating hours of the Subway at 369 North Avenue?
The Subway is open daily from 9:00 AM to 10:00 PM. It is closed on November 27, 2025.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What ordering and pickup options are available at this Subway?
Customers can choose in-store pickup, curbside pickup, or delivery for their orders.
Does this Subway restaurant offer catering services?
Yes, catering services are available at this Subway location.
Can I dine in at this Subway location?
Yes, dine-in service is offered at this Subway restaurant.
Does the Subway at 369 North Avenue have a drive-through?
Yes, this Subway location features a drive-through service.
Are there any beauty salons near this Subway restaurant?
Yes, 'The Salon Shampu' beauty salon is located nearby, making it convenient to visit both for a meal and a beauty treatment.
Where can I find mobile phone stores near this Subway?
Nearby mobile phone stores include Metro by T-Mobile, Boost Mobile, and Total Wireless, providing convenient options for phone and telecom services after your meal.
What other dining options are close to this Subway location?
Nearby dining options include Tacoma Madre Tacos and More and Whataburger, so you have various choices if you're exploring local eateries after visiting Subway.