Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mercedes, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 620 East 2nd Street for the ultimate SONIC experience!
Location
Hours
Reviews
4.2
185 reviews
5 stars
127
4 stars
17
3 stars
12
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during non-busy hours.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated inconsistent staff behavior, with some customers experiencing friendly service while others reported rudeness and lack of attention.
Food Quality
While some customers enjoyed the food, others noted issues with freshness and preparation, including stale items and overcooked meals.
- EPErica PeñaNov 13, 20251.0Employees spend most of their time outside hanging out, talking and laughing and food takes forever to come out, just to have it come out cold. Seems like this is a hangout spot more than a work environment.
- JRJessica ResendezOct 29, 20251.0So I ordered an Avalanche and a slush, and it took almost 30 minutes to get them. While waiting, I could see the staff walking around looking confused, constantly checking receipts but not making much progress. I even got out of the car to wait by the door, but they wouldn’t acknowledge me. To make things worse it wasn’t even busy at all!! and they served other cars that arrived about 20 minutes after us. All that waiting just for a slush and an Avalanche! Definitely wouldn’t recommend this place.
- LMLuis MadrigalOct 10, 20254.0Need to accept apple pay
- JPjose perezSep 21, 20251.0Its slow now. 30 min for a shake
- CRCarlos RendonSep 6, 20252.0I always wondered why this place didn't have much buisness. I came in to take a look for myself. I waited to order at drive thru no one ever answered. I then parked and tried to order finally someone took my order and I literally had to wait 20 minutes to get one burger. It's a shame such a new place but employees are killing there buisness. Feel sorry for the owner.