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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Memphis, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 219 S Boykin @ 287 for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, others complained about inconsistencies, such as old or poorly prepared items.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it while others noted dirty tables and unsanitary conditions.
Unique Ordering Process
The phone ordering system received mixed feedback; some found it fun and unique, while others found it frustrating and ineffective.
MM
m.a.a
Jan 1, 2026
1.0
On January 1, 2026, at 9:48 AM, I arrived at Sonic Cafe, very hungry, wanting to buy lunch. There were some old button-operated phones in the cafe. I didn't know how to use them. I pressed a button, and an aggressive manager jumped out of a window and started yelling at me. I canceled my order. I am very dissatisfied with the service of this company. If the company management is reading this review, please explain to this employee how to treat customers. She doesn't know how to communicate with customers and is very aggressive👎👎👎👎👎👎
AR
Anonymous Reviewer
Nov 5, 2025
5.0
Fast fresh tasted good, clean place 👍🏼 great staff.
AL
Andrea Lindley
Oct 12, 2025
5.0
Soooo its a bit of a fever dream walking in...maybe a little county jail-ish lol but the food was super hot and fresh, the ppl pleasant, and the service fast. I'll order off of a prison phone for that any day. 🙃
VA
Vanessa A.M
Sep 27, 2025
5.0
Nice place
ZR
Zachary Reshovsky
Sep 10, 2025
1.0
TERRIBLE! I have a horrible customer service experience here, so much so that I will be writing a complaint to company leadership.
When I interacted with service staff, they took forever, specifically to answer questions regarding burger price. They said "what?" to questions about burgers and required extra time to look up information on burgers rather than knowing it offhand. This dissuaded me from going.
Keep driving past this location or pack a lunch along!